Dell 3008WFP appendix Video Problems, Product Specific Problems

Page 35

 

spots

Pixel that is permanently off is a natural defect that can occur in LCD technology.

 

 

 

 

Stuck-on Pixels

LCD screen has

Cycle power on-off.

 

bright spots

Pixel that is permanently off is a natural defect that can occur in LCD technology.

 

 

 

 

Brightness Problems

Picture too dim or

Reset the monitor to Factory Settings.

 

too bright

Auto Adjust via OSD.

 

 

Adjust brightness & contrast controls via OSD.

 

 

 

 

Geometric Distortion

Screen not

Reset the monitor to Factory Settings.

 

centered correctly

Auto Adjust via OSD.

 

 

Adjust brightness & contrast controls via OSD.

 

 

NOTE: When using 'DVI-D', the positioning adjustments are not available.

 

 

 

 

Horizontal/Vertical Lines

Screen has one or

Reset the monitor to Factory Settings.

 

more lines

Perform Auto Adjust via OSD.

 

 

Adjust Phase and Pixel Clock controls via OSD.

 

 

Perform monitor self-test feature check and determine if these lines are also in self-test mode.

 

 

Check for bent or broken pins in the video cable connector.

 

 

NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.

 

 

 

 

Synchronization Problems

Screen is

Reset the monitor to Factory Settings.

 

scrambled or

Perform Auto Adjust via OSD.

 

appears torn

Adjust Phase and Pixel Clock controls via OSD.

 

 

Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.

 

 

Check for bent or broken pins in the video cable connector.

 

 

Restart the computer in the safe mode.

 

 

 

 

Safety Related Issues

Visible signs of

Do not perform any troubleshooting steps.

 

smoke or sparks

Contact Dell immediately.

 

 

 

 

Intermittent Problems

Monitor

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.

 

malfunctions on &

Reset the monitor to Factory Settings.

 

off

Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

 

 

 

 

Missing Color

Picture missing

Perform monitor self-test feature check.

 

color

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.

 

 

Check for bent or broken pins in the video cable connector..

 

 

 

 

Wrong Color

Image is displayed

Change the Color Setting Mode to Graphics or Video using the OSD.

 

with the wrong

Try different Color Preset Settings in Color Settings OSD.

 

colors.

Adjust R/G/B value in Color Settings OSD if the Color Management is turned off.

 

 

Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.

 

 

 

 

Image retention from a

Faint shadow from

Use the Power Management feature to turn off the monitor at all times when not in use (for more

static image left on the

the static image

 

information, see Power Management Modes).

monitor for a long period

displayed appears

In OSD Menu, under OTHER SETTINGS, select Enable LCD Conditioning. Using this option may take

of time

on the screen

 

several hours before the image is eliminated.

 

 

Alternatively, use a dynamically changing screensaver.

 

 

 

 

 

 

 

 

Video Problems

Common Symptoms

What You Experience

 

Possible Solutions

No Video

No signal indicator is displayed

Check Video Input Selection.

 

 

 

¡ Composite: Yellow colored RCA jack.

 

 

 

¡ S-Video: Typically a round 4 pin jack.

 

 

 

¡ Component: Red, Blue, Green colored RCA jacks.

 

 

 

 

Low Quality DVD

Picture not crisp and some color distortion

Check DVD connection and use the best available video cable.

playback

 

 

¡ Composite gives good picture.

 

 

 

¡ S-Video gives better picture.

 

 

 

¡ Component gives the best picture.

 

 

 

 

Blinking Video

Video is blinking or discontinuous

Check DVD connection and use the best available video cable.

 

 

 

¡ Composite gives good picture.

 

 

 

¡ S-Video gives better picture.

 

 

 

¡ Component gives the best picture.

 

 

Check if DVD player is HDCP compliant.

 

 

 

¡ Some non-compliant players may exhibit blinking video and others will di

 

 

 

a raster screen (image larger or smaller than the screen).

 

 

 

 

NOTE: When choosing S-Video, Composite or Component video, Auto Adjust function is not available.

Product Specific Problems

Common Symptoms

What You Experience

 

Possible Solutions

Screen image is too small

Image is centered on screen, but does not

Check the Scaling Ratio setting in Image Setting OSD

 

fill entire viewing area

Reset the monitor to Factory Settings.

 

 

 

 

Image 35
Contents Dell 3008WFP Flat Panel Monitor Users Guide About Your Monitor Solving ProblemsFront View Front panel controls Label Description Product FeaturesIdentifying Parts and Features Front View About Your MonitorLeft view Right view Label Description Back ViewSide View Bottom View Monitor SpecificationsPower Management Modes Pin Assignments Pin Pin Side of the Connected Signal Cable NumberPin Pin Side of the Connected Signal Number Cable Pin Number 19-pin Side of the Connected Signal Cable Pin Number 20-pin Side of the Connected Signal CableVideo Connector Page Universal Serial Bus USB Interface Transfer speed Data Rate Power ConsumptionPin Number Pin Side Connector Pin Number Pin Side Signal CableSlot Number Flash memory cards type Card Reader SpecificationsPlug and Play Capability MS PRO Flat Panel SpecificationsPage Visit support.dell.com AppendixSetting Up Your Monitor Click Change Display Settings Click Advanced Settings Front panel Button Input Source Select Description Using the Front PanelOperating the Monitor Accessing the Menu System Using the On-Screen Display OSD MenuBack Brightness Use this menu to activate Brightness/Contrast adjustmentIcon Menu Description Submenus Select to exit the main menuComponent Video Composite Exit Menu Back Auto SelectDisplayPort Push to go back to the main menu VGA/DVI-D input Video input Hue Saturation Color Reset Exit MenuMenu Lock Audio Options Display Reset Exit MenuBack Language Menu Transparency Menu Timer Audio ConfigurationPBP Settings Reset Exit MenuOSD Warning Messagess Back ModePBP Source Preset Modes Contrast Hue Saturation Exit Menu Video Composite Component Setting the Optimal ResolutionClick Change Display Settings VGA DVI-D 1 / DVI-D DisplayPortVertical Extension Using the Dell Soundbar OptionalUsing the Tilt, Swivel, and Vertical Extension Tilt/SwivelBack to Contents Setting Up Your Monitor Dell 3008WFP Flat Panel Monitor Connecting Your Monitor Setting Up the MonitorAttaching the Soundbar Organizing Your CablesRemoving the Stand Attaching the Stand Back to Contents Common Symptoms What You Possible Solutions Experience Solving ProblemsMonitor Specific Troubleshooting Common ProblemsCommon Symptoms What You Experience Possible Solutions Video ProblemsProduct Specific Problems Common What You Experience Possible Solutions Symptoms Universal Serial Bus USB Specific ProblemsTroubleshooting the Dell Soundbar Click Change Drive Letter and Paths Troubleshooting the Card ReaderComputer Management, click Disk Management
Related manuals
Manual 2 pages 62.56 Kb