| scrambled | • | Perform Auto Adjust using the OSD. |
| or appears | • | Adjust Phase and Pixel Clock controls using the OSD. |
| torn | • | Perform monitor |
|
| • | Check for bent or broken pins in the video cable connector. |
|
| • | Restart the computer in the safe mode. |
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Safety Related Issues | Visible signs | • | Do not perform any troubleshooting steps. |
| of smoke or | • | Contact Dell immediately. |
| sparks |
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Intermittent Problems | Monitor | • | Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. |
| malfunctions | • | Reset the monitor to Factory Settings. |
| on & off | • | Perform monitor |
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Missing Color | Picture does | • | Perform monitor |
| not have | • | Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. |
| color | • | Check for bent or broken pins in the video cable connector. |
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Wrong Color | Picture color | • | Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the |
| is not good |
| application. |
|
| • | Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the |
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| Color Management is turned off. |
|
| • | Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. |
|
| • | Run the |
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Image retention from a static | Faint | • | Use the Power Management feature to turn off the monitor at all times when it is not in use (for more |
image left on the monitor for a | shadow |
| information, see Power Management Modes). |
long period of time | from the | • | Alternatively, use a dynamically changing screensaver. |
| static image |
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| displayed |
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| appears on |
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| the screen |
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