Dell E228WFP appendix Solving Problems, Troubleshooting Your Monitor

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Solving Problems

Dell™ E228WFP Flat Panel Monitor User's Guide

Troubleshooting Your Monitor

General Problems

Product Specific Problems

Troubleshooting Your Soundbar

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.

Troubleshooting Your Monitor

Self-Test Feature Check (STFC)

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog(blue connector) cables from the back of the computer.

3.Turn on the monitor.

NOTE:The floating 'Dell Self-test Feature Check' dialog box should appear on-screen on a black background if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

or

This box also appears during normal system operation if the video cable becomes disconnected or damaged.

4. Turn off your monitor and reconnect the video cable, then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning properly.

OSD Warning Messages

One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization.

1: Auto Detect (Analog Input)

or

1: Auto Detect (Digital Input)

Cannot Display This Video Mode

Cannot Display This Video Mode

 

Optimum Resolution 1680 x1050 60Hz

 

Optimum Resolution 1680 x1050 60Hz

 

 

 

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Contents Dell E228WFP Flat Panel Monitor Users Guide About Your Monitor Solving ProblemsAbout Your Monitor Front ViewBack View Power Management Modes Monitor SpecificationsBottom View Side ViewPin Assignments Pin Number Monitor Side of the 15-pin Side Signal CableResolution Plug and Play CapabilityGeneral Physical Characteristics Preset Display ModesDisplay Mode ElectricalLCD Monitor Quality & Pixel Policy Caring for Your MonitorEnvironmental FCC Identification Information AppendixContacting Dell Service TypeBermuda Bolivia Brazil Bahamas Barbados Belgium BrusselsBritish Virgin Islands Brunei Canada North York, OntarioColombia China XiamenCosta Rica Czech Republic PragueCorporate France Paris MontpellierGermany Frankfurt GreeceIreland Cherrywood Customer ServiceItaly Milan Jamaica Japan KawasakiLatin America Korea SeoulLuxembourg Malaysia PenangPortugal Panama Peru Poland WarsawSlovakia Prague South Africa JohannesburgSweden Upplands Vasby Southeast Asian and Pacific Countries Spain MadridSwitzerland Geneva TaiwanFinancial Services Uruguay A. Austin, TexasVirgin Islands Venezuela Setting Up Your Monitor If you have a Dell desktop with no internet accessATI Setting Up Your Monitor Select Advanced Setting Up Your Monitor Dell E228WFP Flat Panel Color Monitor Using the Front Panel Button Connecting Your MonitorPage Auto Adjust Power Button and Indicator Using the OSD MenuPositioning Horizontal Vertical Icon Menu and Submenus Exit Brightness/Contrast DescriptionAuto Adjust In Progress Page Page OSD Warning Messages Factory ResetSetting the Optimal Resolution Using the Dell Soundbar OptionalSoundbar Attachment to the Monitor Back to Contents Troubleshooting Your Monitor Solving ProblemsPossible Solutions General ProblemsTroubleshooting Your Soundbar Product Specific ProblemsUsing the Tilt Using Your Monitor StandAttaching the Stand Organizing Your CablesRemoving the Stand
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