Dell E228WFP appendix Product Specific Problems, Troubleshooting Your Soundbar

Page 35

left on the monitor for a long period of time)

Input auto switching to another source

displayed appears on the screen

Can't select input source

when not in use. Alternatively, use a dynamically changing screensaver.

NOTE: Image Burn-In is not covered by your warranty.

Under "Auto Detect" mode if one of the DVI or VGA signal is lost(or cable disconnected) the display will automatically switch to the other input source where a signal exist.

Product Specific Problems

SPECIFIC SYMPTOMS

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

 

 

 

 

 

 

Image is centered on screen, but does not fill

Perform monitor reset on "All Settings."

entire viewing area.

 

 

 

 

 

 

 

 

OSD does not appear on the screen.

Turn off the monitor, unplug the power cord and then

 

 

plug back and turn on the monitor.

 

 

 

Troubleshooting Your Soundbar

COMMON SYMPTOMS

No Sound

WHAT YOU EXPERIENCE

No power to Soundbar - the power indicator is off.

POSSIBLE SOLUTIONS

Turn the Power/Volume knob on the Soundbar clockwi check if the power indicator (green LED) on the front o

Confirm that the power cable from the Soundbar is plu

Confirm that the monitor has power.

If the monitor has no power, see Troubleshooting your problem.

No Sound

Soundbar has power - power indicator is on.

Plug the audio line-in cable into the computer's audio o

Set all Windows volume controls to their maximum.

Play some audio content on the computer (i.e. audio C

Turn the Power/Volume knob on the Soundbar clockwi setting.

Clean and reseat the audio line-in plug.

Test the Soundbar using another audio source (i.e. por

Distorted Sound

Computer's sound card is used as the audio source.

Clear any obstructions between the Soundbar and the

Confirm that the audio line-in plug is completely insert card.

Set all Windows volume controls to their midpoints.

Decrease the volume of the audio application.

Turn the Power/Volume knob on the Soundbar counter setting.

Clean and reseat the audio line-in plug.

Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. por

Distorted Sound

Unbalanced Sound Output

Other audio source is used.

Sound from only one side of Soundbar

Clear any obstructions between the Soundbar and the

Confirm that the audio line-in plug is completely insert source.

Decrease the volume of the audio source.

Turn the Power/Volume knob on the Soundbar counter setting.

Clean and reseat the audio line-in plug.

Clear any obstructions between the Soundbar and the

Confirm that the audio line-in plug is completely insert card or audio source.

Set all Windows audio balance controls (L-R) to their m

Clean and reseat the audio line-in plug.

Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. por

Low Volume

Volume is too low.

Clear any obstructions between the Soundbar and the

Turn the Power/Volume knob on the Soundbar clockwis setting.

Set all Windows volume controls to their maximum.

Increase the volume of the audio application.

Test the Soundbar using another audio source (i.e. por

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Contents Dell E228WFP Flat Panel Monitor Users Guide About Your Monitor Solving ProblemsBack View About Your MonitorFront View Side View Monitor SpecificationsPower Management Modes Bottom ViewPin Assignments Pin Number Monitor Side of the 15-pin Side Signal CableGeneral ResolutionPlug and Play Capability Electrical Preset Display ModesPhysical Characteristics Display ModeEnvironmental LCD Monitor Quality & Pixel PolicyCaring for Your Monitor FCC Identification Information AppendixContacting Dell Service TypeCanada North York, Ontario Bahamas Barbados Belgium BrusselsBermuda Bolivia Brazil British Virgin Islands BruneiCzech Republic Prague China XiamenColombia Costa RicaGreece France Paris MontpellierCorporate Germany FrankfurtJamaica Japan Kawasaki Customer ServiceIreland Cherrywood Italy MilanMalaysia Penang Korea SeoulLatin America LuxembourgSouth Africa Johannesburg Panama Peru Poland WarsawPortugal Slovakia PragueTaiwan Southeast Asian and Pacific Countries Spain MadridSweden Upplands Vasby Switzerland GenevaVirgin Islands Venezuela Financial ServicesUruguay A. Austin, Texas ATI Setting Up Your MonitorIf you have a Dell desktop with no internet access Setting Up Your Monitor Select Advanced Setting Up Your Monitor Dell E228WFP Flat Panel Color Monitor Using the Front Panel Button Connecting Your MonitorPage Auto Adjust Power Button and Indicator Using the OSD MenuPositioning Horizontal Vertical Icon Menu and Submenus Exit Brightness/Contrast DescriptionAuto Adjust In Progress Page Page OSD Warning Messages Factory ResetSoundbar Attachment to the Monitor Setting the Optimal ResolutionUsing the Dell Soundbar Optional Back to Contents Troubleshooting Your Monitor Solving ProblemsPossible Solutions General ProblemsTroubleshooting Your Soundbar Product Specific ProblemsOrganizing Your Cables Using Your Monitor StandUsing the Tilt Attaching the StandRemoving the Stand
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