Dell P2211H, P2311H Troubleshooting Your Monitor, Built-in Diagnostics, Self-Test Feature Check

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Troubleshooting:Dell P2211H/P2311H Flat Panel Monitor User's Guide

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Troubleshooting

Dell™ P2211H/P2311H Flat Panel Monitor User's Guide

Troubleshooting Your Monitor

Built-in Diagnostics

Common Problems

Product Specific Problems

Universal Serial Bus Specific Problems

Dell Soundbar Problems

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions

Troubleshooting Your Monitor

Self-Test Feature Check

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

4.This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

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Contents Dell P2211H/P2311H Flat Panel Monitor Users Guide About Your Monitor Package ContentsProduct Features Identifying Parts and ControlsFront View Back View Flat Panel Specifications Monitor SpecificationsSide View Bottom ViewResolution Specifications Preset Display ModesVideo Supported Modes Electrical Specifications Physical CharacteristicsEnvironmental Characteristics Pin Assignments Power Management ModesUniversal Serial Bus USB Interface Plug and Play CapabilityMaintenance Guidelines Cleaning Your MonitorLCD Monitor Quality and Pixel Policy Back to Contents Attaching the Stand Connecting Your MonitorOrganizing the Cables Connecting the USB cableAttaching the Soundbar Optional Removing the StandWall Mounting Optional Dell P2211H/P2311H Flat Panel Monitor Setting Up Your MonitorSetting Up Your Monitor Click Change Display Settings Click Advanced Settings Setting Up Your MonitorHelp on PowerNap Installation Operating the Monitor Using the Front Panel ControlsPower with power light Indicator Using the On-Screen Display OSD MenuContrast BrightnessVGA Auto SelectDisplay Setting submenu for VGA input Hue Saturation Reset Color SettingsWide Mode Display Setting submenu for DVI-D inputPhase Horizontal PositionLanguage Menu Transparency Menu Timer Menu Lock Factory ResetLCD Conditioning Energy modes Personalize Shortcut KeyStandard Energy SmartSetting the Maximum Resolution PowerNap SoftwareUsing the Dell Soundbar Optional Click Change Display SettingsTilt, Swivel Using the Tilt, Swivel, and Vertical ExtensionRotating the Monitor Adjusting the Rotation Display Settings of Your System Troubleshooting Your Monitor Built-in DiagnosticsSelf-Test Feature Check Common Symptoms What You Experience Possible Solutions Common ProblemsUniversal Serial Bus USB Specific Problems Product Specific ProblemsWhat You Experience Dell Soundbar ProblemsAppendix
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P2311H, P2211H specifications

Dell has long been known for its commitment to quality and innovation in the realm of computer hardware, and its series of professional monitors exemplifies this dedication. Among these, the Dell P2411H, P2211H, and P2311H stand out as versatile displays designed to meet the demands of business and multimedia environments. Each of these models incorporates a range of features and technologies that enhance the user experience.

Starting with the Dell P2411H, this 24-inch monitor showcases a vibrant 1920 x 1080 Full HD resolution. One of its standout features is the use of an IPS (In-Plane Switching) panel. This technology ensures that users benefit from wide viewing angles, rich colors, and outstanding color accuracy. With a 1000:1 contrast ratio and a brightness level of up to 250 cd/m², the P2411H produces crisp visuals ideal for tasks ranging from document editing to graphic design. Users will also appreciate the monitor's ergonomic design, which includes height, tilt, pivot, and swivel adjustments for optimal viewing comfort.

Next in line is the Dell P2211H, which features a slightly smaller 22-inch display with the same impressive 1920 x 1080 resolution. Much like the P2411H, this monitor also employs IPS technology, ensuring an exceptional viewing experience. The P2211H has a competitive 1000:1 contrast ratio and up to 250 cd/m² brightness, making it a reliable choice for various office applications. Its ultra-thin bezels enhance the aesthetic appeal and make it possible to set up multi-monitor configurations seamlessly. This model also emphasizes energy efficiency with its Energy Star rating.

Completing the trio is the Dell P2311H, featuring a 23-inch screen that offers similar specifications to its counterparts. With Full HD resolution and IPS panel technology, the P2311H excels in delivering vivid colors and consistent performance across wide viewing angles. The monitor provides flexible connectivity options, including DisplayPort, DVI, and VGA, catering to a variety of setups and devices. The stand is fully adjustable, ensuring that users can customize their workstations for maximum productivity.

In conclusion, the Dell P2411H, P2211H, and P2311H monitors are exemplary of Dell's commitment to delivering high-quality visual solutions. Each model brings together advanced technologies, user-friendly features, and robust design, making them suitable for both professional and personal use. Whether for engaging presentations, gaming, or routine office tasks, these displays provide optimal performance and reliability.
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