Dell P221-OH appendix Troubleshooting, Self-Test, Built-in Diagnostics

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Troubleshooting

Dell™ P2210H/P2310H Flat Panel Monitor

Self-Test

Built-in Diagnostics

Common Problems

Product Specific Problems

Universal Serial Bus Specific Problems

Dell Soundbar Problems

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all Digital (white connector) and the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

or

4.This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

NOTE: Self test feature check is not available for S-Video, Composite, and Component video modes.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

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Contents
Model P2210Hc/P2310Hc June 2009 Rev. A00 Dell P2210H/P2310H Flat Panel Monitor Users GuideAbout Your Monitor Package ContentsFront View Product FeaturesIdentifying Parts and Controls Label Card View Back ViewSide View Left view Right view Label Description Use Bottom ViewFlat Panel Specifications Monitor SpecificationsPage Page Page Page Page Visit support.dell.com AppendixSetting Up Your Monitor Setting Up Your Monitor Shortcut key Brightness/Contrast Power On the MonitorUsing the Front Panel Operating the MonitorAccessing the Menu System Using the On-Screen Display OSD MenuIcon Menu Submenus Description Contrast Auto AdjustBrightness/ Contrast BrightnessInput Color Auto SourceDisplayPort Color SettinSaturation Reset ColorSettings HueDisplay Settings Other Display Use the Display Settings to adjust image Wide ModePhase ResetLCD Conditioning OSD Warning MessagesVGA/DVI-D/DP input Setting the Maximum ResolutionTilt, Swivel Using the Dell Soundbar OptionalUsing the Tilt, Swivel, and Vertical Extension Vertical Extension Rotating the MonitorAdjusting the Rotation Display Settings of Your System Setting the display resolution to 1920 x1080 maximum Dell P2210H/P2310H Flat Panel Monitor Attaching the Stand Setting Up the MonitorConnecting Your Monitor Page Attaching the Soundbar Optional Connecting the USB cable Organizing Your Cables Wall Mounting Optional Removing the StandBack to Contents Self-Test TroubleshootingBuilt-in Diagnostics Common Symptoms What You Experience Possible Solutions Common ProblemsSpecific Symptoms What You Experience Possible Solutions Product Specific ProblemsUniversal Serial Bus USB Specific Problems Dell Soundbar Problems
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