Dell 170S appendix Solving Problems, Self-Test, Built-in Diagnostics

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Solving Problems

Dell™ E170S/E190S Flat Panel Monitor User's Guide

Self-Test

Built-in Diagnostics

Common Problems

Product-Specific Problems

Troubleshooting the Dell™ Soundbar (Optional)

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating 'Dell™ - Self Test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

4.This box also appears during normal system operation if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:

1.Ensure that the screen is clean (no dust particles on the surface of the screen).

2.Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.

3.On the front panel, press and hold the Menu (button 1) and + (button 3) keys on the front panel, simultaneously for 2 seconds. A gray screen appears.

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Contents Dell E170S/E190S Flat Panel Monitor Users Guide Package Contents About Your MonitorBack View Product FeaturesIdentifying Parts and Features Front View Front View Front panel controls Label DescriptionDescription/Use Side ViewBack view Label Bottom View Monitor SpecificationsPower Management Modes Flat Panel Specifications Pin AssignmentsElectrical ResolutionPreset Display Modes Model E170S/E190SPlug and Play Capability Physical CharacteristicsEnvironmental Caring for Your Monitor Maintenance GuidelinesLCD Monitor Quality & Pixel Policy Appendix Setting Up Your Monitor Select Advanced Power Button Using the Front PanelAuto Adjust Operating the MonitorUsing the On-Screen Display OSD Menu Icon Menu Name and Sub- menus DescriptionImage settings This is used to exit out of the Main MenuSettings Location Color SettingsPreset sRGB PositionFactory Reset Setting the Maximum Resolution OSD Warning MessagesTilt Using the Dell Soundbar OptionalUsing the Tilt Back to Contents Setting Up Your Monitor Dell E170S/E190S Flat Panel Monitor Connecting the blue VGA cable Setting Up the MonitorConnecting Your Monitor Attaching the StandRemoving the Stand Organizing Your CablesAttaching the Soundbar Optional Back to Contents Self-Test Solving ProblemsBuilt-in Diagnostics Common Problems Common Symptoms What You Experience Possible SolutionsProduct-Specific Problems Troubleshooting the Dell Soundbar OptionalBack to Contents
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