Dell 1708FP appendix USB Problems, Troubleshooting Your Soundbar

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Cannot adjust the monitor with the buttons on the front panel

OSD does not appear on the screen.

Turn off the monitor, unplug the power cord and then plug back and turn on the monitor.

USB Problems

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

USB interface is not working

USB peripherals are not working.

Check that your monitor is turned ON.

 

 

Reconnect the upstream cable to

 

 

your computer.

 

 

Reconnect the USB peripherals

 

 

(downstream connector).

 

 

Switch off and then turn on the monitor

 

 

again.

High Speed USB 2.0

High Speed USB 2.0 peripherals working slowly

Check that your computer is USB 2.0

interface is slow

or not at all.

capable.

 

 

Verify USB 2.0 source on your computer.

 

 

Reconnect the upstream cable to

 

 

your computer.

 

 

Reconnect the USB peripherals

 

 

(downstream connector).

Troubleshooting Your Soundbar

COMMON

WHAT YOU

SYMPTOMS

EXPERIENCE

No Sound

No power to Soundbar -

 

the power indicator is off.

 

(built-in DC power supply.

 

i.e. 1708FP )

No Sound

Soundbar has power -

 

power indicator is on.

Distorted

Computer's sound card is

Sound

used as the audio source.

Distorted

Other audio source is

Sound

used.

POSSIBLE SOLUTIONS

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (green LED) on the front of the Soundbar is illuminated.

Confirm that the power cable from the Soundbar is plugged into the monitor. Confirm that the monitor has power.

If the monitor has no power, see Troubleshooting your monitor for monitor common problem.

Plug the audio line-in cable into the computer's audio out jack.

Set all Windows volume controls to their maximum.

Play some audio content on the computer (i.e. audio CD, or MP3).

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

Clean and reseat the audio line-in plug.

Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the sound card.

Set all Windows volume controls to their midpoints.

Decrease the volume of the audio application.

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.

Clean and reseat the audio line-in plug.

Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the audio source.

Decrease the volume of the audio source.

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.

Clean and reseat the audio line-in plug.

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Contents Dell 1708FP Flat Panel Monitor Users Guide About Your Monitor Front ViewBottom View Side View Universal Serial Bus USB Interface General Electrical Cleaning Your Monitor Attaching the Stand Organizing Your CablesUsing the Tilt, Swivel, and Vertical Extension Tilt/SwivelPage Removing the Stand Setting Up Your Monitor Connecting Your MonitorUsing the Front Panel Video input selectBrightness Menu OSD menu / selectDown and Up + Using the OSD Menu Auto Adjust Power Button and IndicatorIcon Menu Description Submenus Exit ContrastAuto Adjust In Progress OSD Settings Horizontal Position Vertical Position OSD Hold Time OSD Lock LanguageReset Page OSD Warning Messages Setting the Optimal Resolution Using the Dell Soundbar OptionalSoundbar Attachment to the Monitor Page Rotating Your Monitor Preferred rotation Solving Problems General Problems Product Specific Problems Specific Symptoms What YOU Experience Possible SolutionsUSB Problems Troubleshooting Your SoundbarBack to Contents Appendix FCC Notice U.S. Only Dell IncContacting Dell Australia Sydney Austria ViennaBahamas Barbados Belgium Brussels BermudaCustomer Service Hardware Warranty Phone SupportBolivia Brazil British Virgin Islands BruneiColombia Costa Rica Czech Republic Prague Denmark CopenhagenFrance Paris Montpellier Home and Small BusinessGermany Frankfurt GreeceGrenada Guatemala Guyana Hong Kong CorporateIndia Ireland Cherrywood Server SupportGold Support Only XPS Support OnlyGeneral Italy MilanJamaica Japan Kawasaki Malaysia Penang Korea SeoulLatin America Luxembourg Mexico Montserrat Netherlands Antilles Netherlands AmsterdamNew Zealand Nicaragua Norway LysakerPanama PeruPoland Warsaw PortugalSlovakia Prague South Africa Johannesburg09/091 Southeast Asian and Pacific Countries Spain MadridSwitzerland Geneva TaiwanThailand Trinidad/Tobago Turks and Caicos IslandsBracknell Uruguay A. Austin, TexasYour Monitor Setup Guide Financial ServicesVirgin Islands VenezuelaPage Page Page