Datamax E-3202 manual Trouble Shooting, Resolution

Page 35

5.2Trouble Shooting

Problems are sometimes caused by simple "faults" which can easily be corrected without the help of a service technician. Listed below are common problems and their resolutions.

Problem/Symptom

HARDWARE

Resolution

 

Lights do not come on

Make sure that the power cable is properly

 

 

inserted into the back of the E-3202. Also

 

 

make sure that the opposite end of the

 

 

power supply cable is connected to an

 

 

appropriate AC power source.

 

 

 

 

Lights are both on, but

Make sure that the data cable is properly

 

the printer does not print.

connected between the E-3202 and the

 

 

host computer.

 

 

 

 

Paper guide will not

Make sure that you are trying to move the

 

move.

adjustable paper guide and not one of the

 

 

fixed paper guides. The E-3202 ships with

 

 

the adjustable paper guide in the far left-

 

 

hand storage position inside the paper bay.

 

 

The other two paper guides are glued into

 

 

position.

 

 

 

 

 

 

E-3202 Printer

27

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Contents 3202 Page Copyright Information Agency Compliance and Approvals Important Safety Instructions Page Printer Overview Maintenance and Troubleshooting Introduction About this Printer Standard FeaturesInspecting the Printer Before using the PrinterMedia Requirements Connecting the Printer Loading Media Media Configuration Printer Buttons Buttons and IndicatorsPrinter Operation Left Button Functions Operating Mode and Indicator StatusButton Control Panel Reference TableModes Control Panel Reference Table …ESC/POS is the native language of the E-3202 Emulation ChoicesDMX-E-3202 printer driver Common ConfigurationsPrint from your application software Printer If you want to Configure your E For this… Do this… Page Connecting to an ESC POS Terminal Printer parameters Connecting to a PCPC parameters USA Changing the Default SettingsPrinting The List Of Parameters Communication Parameters Emulation Media Contrast by 5% DownloadCleaning Resolution Trouble ShootingHardware Problem/Symptom Resolution Transportation and Storage Printer Printing SpecificationCommunications MediaUser Interface Operation Electrical CharacteristicsMechanical Options List of AccessoriesPage Character sets Character Sets and BarcodesPrinter Printer Printer Printer Printer Printer Ascii Control Code Chart Char Dec Hex Barcodes Printer cable Pin assignment Printer Opening Methods and Warnings Printer Printer Datamax Barcode Products Limited Warranty StatementThermal Printhead Warranty Service ProceduresLimitation of Liability General Warranty ProvisionsPrinter
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