O.Contacting Technical Support –
(858)
Please have the following information available when you call so we can better assist you:
KONEXX model (name or number)
Telephone manufacturer, model name or model number Modem or manufacturer, model name or model number
Computer operating system and communication software you’re using
If possible, call us on the telephone which the DPA is connected to so that we can test and troubleshoot the problem on that telephone. Our goal is to make you a satisfied customer.
FCC Requirements
Part 68
This device has been granted a registration number by the Federal Communications Commission (FCC), under Part 68 rules and regulations for direct connection to the telephone lines. In order to comply with these FCC rules, the following instructions must be carefully read and applicable portions followed completely. These instructions must be supplied to the consumer.
1.This equipment complies with Part 68 of the FCC rules. A label located on the outside surface of this equipment contains, among other information, the FCC registration number and ringer equivalence number (REN). If requested, this information must be provided to the telephone company.
2.As indicated below the suitable jack (USOC connecting arrangement) for this equipment is shown. If applicable, the facility interface codes (FIC) and service order codes (SOC) are shown.
3.The ringer equivalence number (REN) is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
4.If this equipment causes harm to the telephone network, the telephone company will notify you in advance. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
5.The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order