AGFA 1815 Copier manual General Guidelines, Symptom Check Item Corrective Action

Page 93

7 Troubleshooting

General Guidelines

The table below provides basic solutions for problems you may encounter with the machine. We suggest you consult this table to troubleshoot the problems before calling for service.

Symptom

Check Item

Corrective Action

Reference Page

Nothing lights on the operation panel when the power switch is turned on.

Is the power plug connected to an Connect the plug to an AC outlet.	—
AC outlet?

No copies come out when the Start key is pressed.

Is there some indication of the trouble on the operation panel?

Check the appropriate response to

7-3

that indication and perform the corresponding procedure.

The copies come out	Were the originals set correctly?
blank.

When setting originals on the platen,	4-3
set them face-down.

When setting originals in the optional	5-2
document processor, set them
face-up.

The copies come out too light.

Is the copier in the Auto Exposure Adjustment mode?

In order to adjust the overall	—
exposure level, perform the Auto
Exposure Adjustment procedure.

Is the copier in either the Photo, Text+Photo, or Text mode?

Adjust the exposure to the correct	4-2
level.

To adjust the overall exposure,	—
perform the corresponding exposure
adjustment procedure.

	Is the copier in the EcoPrint mode?	Select an image quality mode other	—
		than the EcoPrint mode.

	Is the Add Toner indicator lit?	Replace the toner container.	6-2

	Is the copy paper wet?	Replace the copy paper with new	3-1
		paper.

The copies come out too	Is the copier in the Auto Exposure	In order to adjust the overall	—
dark.	Adjustment mode?	exposure level, perform the Auto
		Exposure Adjustment procedure.

Is the copier in either the Photo, Text +Photo, or Text mode?

Adjust the exposure to the correct	4-2
level.

To adjust the overall exposure,	—
perform the corresponding exposure
adjustment procedure.

The copies are dirty.	Is the platen or the optional
	document processor dirty?

Clean the platen and/or the optional	6-1
document processor.

Remove the process unit and	6-4
perform the cleaning operation on
the charger.

7-1

Image 93

Contents Basic Operation Guide Page Contents MaintenanceImportant TroubleshootingAppendix Appendix-1 200 % 50 %Legal Restriction On Copying Regarding TradenamesAgfa Japan License Agreement Auto Sleep Low Power ModePaper Recycling About the International Energy Star ProgramVii SymbolsViii Label IMPORTANT! Please Read FirstEnvironment Other precautionsHandling of plastic bags Power supply/Grounding the machineXii Xiii Maintenance Safety of Laser BeamSafety switch Cdrh ActCopier Limited Warranty MaintenanceImportant InstallationTroubleshooting Names of PartsBasic Operation Guide This guide Guides includedConventions Unpacking InstallationInstallation Installing the Toner Container Place the process unit on a clean, level surface Turning the Machine on Using the One-Touch Key Sheet Toner Container Release Lever Removes the toner container Main BodyNames of Parts Names of Parts Operation Panel Names of Parts Reference Meaning number Message DisplayLoading Paper Into a Cassette Loading PaperPreparations Adjusting the Paper Stopper for Folio or Oficio II Size Copying Loading Paper on the MP TrayPull out the MP tray extension and then flip it open Using the Face-up Tray Connecting the Cables Connecting the Network CableConnecting the Parallel or USB Cable USB Cable Connecting the Power CordTurning the Power Switch On Ready to copy SetZoom Network Settings System SettingNetwork Setting TCP/IP Setting Network Setting Back AppleTalk SetExit TCP/IP Setting IP AddressIP Address IP Address CancelSubnet Mask Registering the Subnet MaskTCP/IP Setting IP Address Subnet Mask Subnet Mask CancelDefault Gateway Registering the Default GatewayDefault Gateway Sys. Menu/Count System Setting Adjust Setting the Time ZoneDate/Timer Set Date/Timer Set Year/Time Date FormatAuto Sleep Indiana Bogota Date/Timer Set Date FormatEstn Time Summer Time ExitExit Date/Timer Set. *Back Setting the Date and TimeYear/Time Date Format ExitPress the X key Preparations Year/Time Date FormatExit Summer Time Setting Date/Timer Set Date Format Time ZoneSummer Time Reset Timer Exit Summer Time Off Cancel Date/Timer Set Time ZoneSys. Menu/Count Adjust Date/Timer Set. Common Setting Exit Default Operation ModeCommon Setting Back Language Default OperatDefault Operat. *Copy Mail Status Cancel Common Setting LanguageSound Setting Exit Keys Used for Entering Characters Character EntryAvailable Characters Key Entry mode Available charactersList of Character Assignments Type Available CharactersCancel Text Cancel Text Address EntryCancel Text Address Entry h*p Address EntryAddress Entry h*pt Cancel Text Address Entry hpttr@Address Entry hpt Address Entry hpttOther Settings Address Entry hpttr@owl-net.netSelecting Message Language Preparations Basic Operation Basic Copying ProcedurePaper Select Plain Photo Text CancelMP Tray Original QualityCanceling Copy on Canceling Copy Copy-BReport-a Basic Operation Standard Zoom Zoom CopiesCancel Destination *200% 141% A5 A4 129% Stmt LTR Standard ZoomVariable Zoom Zoom Entry Zoom Auto Standard ZoomZoom Entry 50 ~ 150 %Function Collate ModeZoom Combine CollateFunction Zoom Combine Collate Off *On CancelSet original And* press Start key Job No 123 Cancel Low Power Mode Low powerAuto Sleep Basic Scanning Procedure Destination Dest. ConfirmMail Address Entry h*pttr@owl-net.net Cancel Text Message EntryBasic Operation Monochrome Selecting Color Scan ModeBasic Printing Procedure Installing the Printer DriverPrinting from Application Software Basic Operation Available Options Document ProcessorExpansion Memory Paper Feeder Acceptable Originals Setting Originals in the Document ProcessorOriginals to Avoid Names of PartsDocument processor Paper Feeder Expansion MemoryPlacing a Book, etc. on the Platen Installing Dimm Optional Equipment Cleaning the Machine MaintenanceImportantReplace Toner Toner Container ReplacementHelp Replacing Toner ContainerNever stand the process unit on end Cleaning the Charger and the Registration Roller MaintenanceImportant MaintenanceImportant General Guidelines Symptom Check Item Corrective ActionTroubleshooting Message Procedure Reference Maintenance and Error MessagesOperation Guide, Selecting Image File Format Correctly. Refer to in Advanced Operation Guide Jam Location Indicators Paper JamCassette1 MP Tray and Inside Machine Cassette Face-up Tray Optional Document Processor Close the document processor Reset the originals Troubleshooting Specifications SpecificationMain Body Copying Functions Printing FunctionsScanning Functions Environmental Specifications Document Processor OptionPaper Feeder Option Appendix Appendix-4 Index 7-7 6-2 Index Index-4 Memo Page 2004 Is a trademark of Kyocera Corporation Revision 1.1