Hypercom ICE 5700 manual Program Loading the ICE Terminal

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Setup Procedures

Program Loading the ICE Terminal

A program load is required when no software is currently in the terminal. Depending on the software application, an average program load takes approximately 40 minutes to complete. The initialization process loads the merchant-specific information in a terminal.

MAC software is required when the ICE 5700 supports debit processing. Please refer to the ICE 5000 PIN Pad Loader Operators Manual for further details.

Step-by-Step

To load a program into the ICE terminal:

Step

Action

Terminal response

 

 

 

 

 

 

 

The Idle prompt appears.

PLEASE INITIALIZE

 

 

OR CALL

HELP - PE

 

 

0: RESTART

 

 

1: MERCHANT PROGRAMMING

 

 

2: PROGRAM LOAD

 

 

3: CLEAR PAGE MEMORY

 

 

4: MAINTENANCE FUNCTIONS

 

 

5: FAST

LOAD

 

 

 

 

1

Touch 2 on the terminal display.

PROGRAM

LOAD

 

 

CORRECT?

YES OR NO

 

 

CANCEL

CLEAR ENTER

 

 

 

2

Touch Enter to continue. The following screens appear.

PROCESSING YOUR

 

 

REQUEST

 

 

 

Please wait and

 

 

watch for message

 

 

 

 

The terminal checks the dial line.

CHECKING LINE

 

 

 

 

 

The terminal dials the host.

WAITING

FOR DIAL TONE

 

 

DIALING

NOW

 

 

 

 

 

The terminal waits for the host to answer.

WAITING

FOR ANSWER

 

 

 

 

The terminal connects to the host.

TRAINING MODEM

 

 

 

 

The terminal sends request information to the host.

PROCESSING NOW

 

 

 

 

 

The program load begins.

LOADING

MEM XX XXXX

 

 

 

 

940310-001, rev. A

Hypercom Corporation

3-3

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Contents ICE Hardware and Installation Operators Manual Page Trademarks CTR21 Industry Canada IC Notice Page Table of Contents Index List of Figures ICE 5700 power socket -1 -2. ICE 5700 line portPage List of Tables Page Other Documentation IntroductionGuide Organization Who Should Use This GuideStep-by-Step Guide ConventionsFrom the Term-Master main menu, click Network Definitions’ Page ICE 5700 terminal Hardware InformationAution General Safety PrecautionsKeyboard SecurityPIN Pad Magnetic Stripe Read Card Reader Touch-Screen DisplayCheck Reader Memory Power RequirementsThermal Printer High-Speed ModemDimensions Power-Up the ICE 5700 Terminal Installation ProceduresChapter ICE 5700 line port Connecting the Telephone LineDescription Terminal response Self-Test and DiagnosticsT5KBOOT Boot program name Page Configuring the ICE Terminal Setup ProceduresOr press Enter on the terminal keyboard Program Loading the ICE Terminal Transaction is complete Initialize the ICE TerminalICE 5700 printer paper door open Loading Printer PaperICE 5700 printer paper installation Function Blocks Wireless POS Terminal InterfaceInstructions to the User OperationBasic System Basic System InstallationExtending Basic Coverage Area Installing Extended Basic Coverage Area Large-Area Coverage Installing Large Area CoveragePremises wiring diagram Figures 4-5 through 4-7 are installation examples Installation ExamplesExtended basic example Large area example Numerics IndexSAM We Welcome Your Comments Page Page Document Number 940310-001, rev a