Keyspan USA-19Qi Support Information, Contacting Support, International Support Options

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Keyspan:USB Serial Adapter for Mac OS X-v2.x User Manual

7.1.z - Support Information

Contacting Support

If you require assistance with any Keyspan product, you may contact us by one of the following ways:

web/email: http://www.keyspan.com/support/

(Monday through Friday: 9am to 5pm Pacific)

• fax:

+1.510.222.0323

 

(Monday through Friday: 9am to 5pm Pacific)

telephone : +1.510.222.8802

(tech support) (Monday through Friday: 9am to 5pm Pacific)

International Support Options

If you live outside of the United States and require assistance with your Keyspan product, please contact the Keyspan's distributor in your country for technical support in your language. For a list of Keyspan's international distributors, please visit our international web page at:

http://www.keyspan.com/international/

This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X.

Rev 05jul15

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Contents Table of Contents Requirements IntroductionWhich Keyspan Software Should I Use? Serial Ports Mac OS X vs classic Mac OSKeyspan, Mac OS X Serial Ports & Serial Devices Classic Mac OS Serial Ports & Serial DevicesMac OS X vs Classic Installing the USB Serial Adapter Software for Mac OS Installation InstructionsInstalling the Keyspan USB Serial Adapter Hardware Connecting Your Serial Device Hardware Configuring Your Serial DeviceConfiguring Your Serial Devices Software Determine Where To Select/Configure The Keyspan Serial Ports Launching the Keyspan Serial Assistant Keyspan Serial AssistantSettings Menu Hardware Troubleshooting Problem SolvingSoftware/Serial Device Troubleshooting When You Need More Help Appendices Frequently Asked Question List Frequently Asked Questions FAQsConfiguration Examples for Mac OS Before you begin Cx.01 Palm DesktopOn next HotSync menu and Setup command in the Palm menu Connection Settings tab and window HotSync your Palm Organizer Cx.02 Modem/Cell Phone PPP Setup Rev 05jul15 On next On next Rev 05jul15 Keyspan Support For VirtualPC Cx.03 VirtualPCKeyspan Serial Assistant window Launch and Configure VirtualPC to emulate a COM port Rev 05jul15 C.03.b VirtualPC Method Launch VirtualPC and Install Keyspan Windows Software Rev 05jul15 Rev 05jul15 Cx.04 Final Cut Pro Rev 05jul15 Rev 05jul15 Uninstall Instructions Uninstalling Keyspan softwareRestart your computer to complete the uninstall process Copyright Protection Keyspan Warranty InformationLicense Grant No Liability for Consequential Damages Limited Warranty on Software and MediaGeneral Rev 05jul15 Contacting Support Support InformationInternational Support Options