Troubleshooting Guide

If you have followed the instructions and are having difficulty operation the unit, locate the SYMPTOM in the left column below. Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy the problem.

SYMPTOM	POSSIBLE CAUSE	CORRECTIVE ACTION

No power.	No power plug connection at the AC wall outlet.	Insert the power plug into the AC wall outlet.

The power is on, but the player does not	No disc is loaded.	Load a disc.
work.

No picture.	An unplayable disc is loaded.	Load a playable disc. (Check the disc logo, type,
		color system and Regional code.) (See page E15.)

	The TV is not set to receive signal from the unit.	Select the correct input function on the TV.

	The video cable is not connected.	Connect the video cable into the jack.

No sound.	Volume control is set to minimum.	Turn up the volume.

	The wrong function is selected.	Select the correct function.

	Faulty speaker connections.	Connect the speaker wires firmly to the speaker
		terminals. (See page E7.)

Sound is heard from only one speaker.	Faulty connection of speaker wires.	Connect the speaker wires firmly to the speaker
		terminals. (See page E7.)

The playback picture is poor.	An unplayable disc is loaded.	Load a playable disc. (Check the disc logo, type,
		color system, and regional code.) (See page E15.)

Part of On-Screen-Display is cut off.	Incorrect aspect ratio setup on TV.	Refer to the instruction manual of your TV.

“ ” appears on the TV screen.	The selected function does not operate on the	The feature or action cannot be completed at this
	disc now.	time because:
		• The feature is not available at the moment.
		• The DVD software restricts it.
		• The DVD software doesn’t support the feature
		(e.g., angles).

The unit does not start playback.	No disc is loaded.	Load a disc.

	An unplayable disc is loaded.	Load a playable disc. (Check the disc logo, type,
		color system, and regional code.) (See page E15.)

	The disc is loaded with the label side down.	Load the disc on the disc tray correctly.

	The disc is dirty.	Clean the disc or replace it.

	“Parental” is set.	Cancel the parental lock function or change the
		rating level. Reset it after play. (See Page E34.)

The disc tray does not open.	The disc tray may be locked.	Press the q button on the unit until “UNLOCKED”
		appears on the FL display. (See page E17.)

Flickering “ST”.	Weak signal.	Press [FM MODE] on the remote control to select
		“MONO”. (See page E36.)

		Reorient the FM antenna lead wire or install an
		outdoor FM antenna. (See page E11.)

The remote control does not work properly.	The batteries in the remote control are weak, or	Check the battery polarity (+ or -).
	installed incorrectly.	Replace the batteries. (See page E6.)

	The remote control is not aimed at the remote	Aim the remote control at the remote sensor window.
	sensor window.	(See page E6.)

SERVICING:

Should this product require service, refer to the SANYO AUDIO/VIDEO limited warranty.

If you do not have a convenient SANYO service station nearby, contact the SANYO dealer where you purchased the unit. Be sure to give the model number and explain the problem. The dealer will advise you how to obtain service.

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DWM-2500 specifications

The Sanyo DWM-2500 is a versatile and portable dual-screen mobile TV that was crafted to cater to the growing demand for on-the-go entertainment. Known for its compact design, this model was particularly appealing to consumers seeking a portable yet functional device that could bring television viewing to a variety of settings, whether at home, during travel, or while enjoying outdoor activities.

One of the standout features of the Sanyo DWM-2500 is its dual-screen capability, which allows users to watch two channels simultaneously. This innovative design is particularly beneficial for families or groups who may have differing viewing preferences, as it enables multiple users to enjoy varied content without interruption. Each screen boasts a sharp and vibrant display, ensuring that both visual clarity and color depth enhance the viewing experience.

The DWM-2500 incorporates cutting-edge technologies that elevate its user experience. It utilizes a digital tuner that guarantees reception of over-the-air broadcasts, including free digital channels. This feature not only broadens the range of content available to users but also ensures that the signal strength and picture quality remain high, even in less-than-ideal reception areas.

Battery life is another critical consideration for mobile devices, and the Sanyo DWM-2500 does not disappoint. It comes equipped with a built-in rechargeable battery, offering several hours of continuous use, making it suitable for long trips or outdoor use without the need for constant recharging. The device also includes various power-saving modes to extend battery life even further.

In terms of connectivity, the DWM-2500 is designed to be user-friendly and versatile. It features multiple input options, including HDMI and USB ports, allowing users to connect additional devices such as gaming consoles, DVD players, or flash drives loaded with media. This connectivity ensures that the DWM-2500 can serve not only as a TV but as a multifunctional entertainment hub.

The Sanyo DWM-2500 exemplifies the blend of convenience and performance in modern portable television technology, making it an attractive option for those who prioritize flexibility and quality in their viewing experience. With its dual-screen functionality, digital tuning capabilities, long battery life, and varied connectivity options, the DWM-2500 stands out as a noteworthy device in the realm of mobile entertainment.