Magma EB1F, EB1H manual Supportfor3rd PartyCards, Windows 2000/XP

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M A G M A

Windows 2000/XP

5.Next, open the Device Manager (View by Connection selection).

If the is gone, the problem is with the 3rd Party card or the card drivers. You should go to the Windows Error Codes section of this chapter to learn how to troubleshoot using error codes.

If the is still visible, the problem may be with the Magma ExpressBox1. Please contact Magma Technical Support for further guidance and/or a replacement product.

MAC

5.Next, open the Apple System Profiler and see if the 3rd Party card is now correctly visible.

Supportfor3rd PartyCards

Magma will provide reasonable technical support to with 3rd Party cards. However, if you have verified a successful installation of the Magma PCI Express Expansion System (as defined in Chapter 2), but experience difficulty installing your 3rd Party cards, the PCI Express card manufacturer may be able to provide the best support.

IMPORTANT

Magma ExpressBox1 is designed to function exactly like your desktop computer. This means that you should follow the card maker’s instructions for installation on a Windows or Mac computer as if the Magma unit WAS the desktop computer. When correctly installed, there is no difference to the operating system, removable cards, or most software.

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Chapter 3 Troubleshooting

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Contents PCI Express Expansion User’s Manual Copyright 2007 Mission Technology Group, Inc. DBA Magma Table of Contents Appendix a Compliance Advisories PrefaceWhat’sinthisGuide SafetyInstructions WhenWorkingInsideaComputer Protecting Against Electrostatic Discharge Electrostatic Discharge ESD WarningGeneral Specifications IntroductionPre-InstallationInformation PackageContents ToolsRequiredforInstallationHardware Installation StopOpen Cover Install 3rd Party PCI Express Card Laptop Installation Attach CablesDesktop or Server Installation G M a Stop Recheck Installation Applying Power Correctly Verify Installation System Should Be Up and RunningDevices by Connection Expansion Slot Utility Mac OSG M a System Profiler Cleaning up FinishedTroubleshooting LocatetheProblemSupportfor3rd PartyCards Windows 2000/XPThe3rd PartyPCIExpressCardisnotfound Windows XP/VistaMyComputer Hangs DuringPowerUp MACG M a Software Installation WindowsInstall Driver G M a MacOSX LinuxRedHat9ContactingTechnicalSupport How to Get More HelpFrequentlyAskedQuestionsFAQ Magma Debug Utility PCIScope Software Utility G M a ReturningMerchandisetoMagma Magma Returns DEPT. RMA #Appendix a Compliance IndustryCanadaAppendix a Compliance G M a G M a G M a Manual P/N 09-09961-01 Rev B