Magma EB1H, EB1F manual G M a

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b.If it boots up OK without any 3rd Party cards installed, try adding a simple card and see if it boots up.

i.If it boots up OK with a simple card in it, shut it down (in the proper order, of course) and swap cards. If you find a bad card, call Technical Support. If you don’t – congratulations, you fixed it!

ii.If it still hangs up, try a different card – this one is probably bad (or has driver problems). If the second cards works, troubleshoot the first card. If the second card also fails, call Technical Support.

If you are still having problems, contact Magma Technical Support for more help.

Chapter 3 Troubleshooting

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Contents PCI Express Expansion User’s Manual Copyright 2007 Mission Technology Group, Inc. DBA Magma Table of Contents Appendix a Compliance Advisories PrefaceWhat’sinthisGuide SafetyInstructions WhenWorkingInsideaComputer Electrostatic Discharge ESD Warning Protecting Against Electrostatic DischargeIntroduction General SpecificationsPackageContents ToolsRequiredforInstallation Pre-InstallationInformationStop Hardware InstallationOpen Cover Install 3rd Party PCI Express Card Attach Cables Laptop InstallationDesktop or Server Installation G M a Stop Recheck Installation Applying Power Correctly System Should Be Up and Running Verify InstallationDevices by Connection Mac OS Expansion Slot UtilityG M a System Profiler Finished Cleaning upLocatetheProblem TroubleshootingWindows 2000/XP Supportfor3rd PartyCardsWindows XP/Vista The3rd PartyPCIExpressCardisnotfoundMAC MyComputer Hangs DuringPowerUpG M a Windows Software InstallationInstall Driver G M a LinuxRedHat9 MacOSXContactingTechnicalSupport How to Get More HelpFrequentlyAskedQuestionsFAQ Magma Debug Utility PCIScope Software Utility G M a Magma Returns DEPT. RMA # ReturningMerchandisetoMagmaIndustryCanada Appendix a ComplianceAppendix a Compliance G M a G M a G M a Manual P/N 09-09961-01 Rev B