Olivetti 120D, 150D manual Troubleshooting the Unit

Page 64

8 TROUBLESHOOTING THE UNIT

This chapter describes misfeed removal and troubleshooting.

For problems with the printer function or the scanner function, see the online manual or the Help file for the printer/scanner driver.

TROUBLESHOOTING

If any problem occurs, check the list below before contacting our Technical Assistance Department.

Problem

Possible cause

Solution

Page

 

Unit plugged in?

Plug the unit into a grounded outlet.

12

Unit does not

Power switch on?

Turn the power switch on.

12

 

 

 

Side cover closed securely?

Gently close the side cover.

10

operate.

 

Front cover closed?

Gently close the front cover and then

10

 

 

close the side cover.

 

 

 

 

Is the original placed face

Place the original face down on the

 

Blank copies

down on the original table

original table or face up in the SPF.

47,48

 

or face up in the SPF?

 

 

 

Is original image too dark or

Adjust the exposure manually.

50

 

too light?

 

 

 

 

Copies are too

Is the unit in the automatic

Adjust the automatic exposure level.

51

dark or too light.

exposure mode?

 

 

 

 

Is the unit in the photo

Cancel the photo exposure mode.

50

 

exposure mode?

 

 

 

 

Dust, dirt,

Original table or original

Clean regularly.

60

cover dirty?

 

smudges appear

 

 

Original smudged or

Use a clean original.

 

on copies.

–

blotchy?

 

 

 

 

 

 

 

 

Striped copies

Is transfer charger clean?

Clean the transfer charger.

61

 

 

 

 

 

Non-standard paper used?

Use standard paper. If using special

 

 

 

papers, feed the paper through the

14

 

 

single bypass.

 

 

Paper curled or damp?

Store paper flat in the wrapper in a

–

Paper misfeeds

 

dry location.

 

 

frequently.

Pieces of paper inside unit?

Remove all pieces of misfed paper.

64

 

Paper guides in the paper

Set the guides properly depending on

15

 

tray not set properly?

the paper size.

 

 

 

Too much paper in the

Remove excessive paper from the

16

 

paper tray?

tray.

 

 

 

Is the paper too heavy?

Use paper within the specified range.

14

Images rub off the

Paper damp?

Replace with dry paper. If the unit is

 

copy easily.

 

not used for long time, remove the

72

 

paper from the paper tray and store it

 

 

 

 

 

in its wrapper in a dry location.

 

62

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Page 63 Page 65
Contents Page Publication Issued by Important points when selecting an installation site Do not install your unit in areas that areSafety precautions Trademark acknowledgementsContents Online manual Using the ManualsConventions used in this manual and online manual Part Names On Line key and indicator Operation PanelSetting UP the Unit Setup ProcedureChecking Packed Components and Accessories Preparing the Unit for InstallationScan Head Locking Switch Installing the TD Cartridge Page Connecting the Power Cord Power onInitial settings of operation panel Power off methodsAbout the scan head Type of paper Type of media Size Weight Feeding PaperLoading the Paper Tray Gently push the paper tray back into the unit Using printer mode Using copy modeSingle bypass Page Software for the Olivetti Personal MFP Series Hardware and Software RequirementsMFP driver Desktop Document ManagerBefore Installation Flow of installationOperating Interface Reference pages for how to install MFP Driver DesktopInstalling onto Windows XP USB/parallel interface Installing the SoftwareDouble-click the Setup icon Button Manager installer will start Setup program will start to copy the files Begin installation of the scanner driver Begin installation of the printer driverInstalling onto Windows 98/Me/2000 USB interface Copying files for MFP driver installation You have completed the installation of the software Windows 95/NT Establish the printer settings and click the Next button You have completed the installation of all the software Indicators on the Operation Panel Start indicatorOn Line indicator Power save indicatorUsing the Printer Mode Opening the printer driver from the start menuClick the Olivetti d-Copia 150D printer driver icon Click the Printing Preferences button in the General tabHow to print Using the Scanner Mode Using the Button ManagerSetting up the Button Manager Events tabWindows 98/Me/2000 Select Olivetti d-Copia 150D and click the Properties buttonScan Parameter Settings Dialog Box Flow of the Button Manager setting Olivetti d-Copia 150D Using the Scanner key to begin scanning Press the Scanner keyPress the right copy quantity key to Application Application launched NumberOpening the scanner driver and scanning from your computer Press the start KeyManager, click the File menu Select Select Scanner After starting Desktop DocumentFrom the File menu, or click the Acquire button Select a name, format, and folder for the scanned image Scanning with the Scanner and Camera Wizard in Windows XPClick Finish in the screen that appears HOW to USE the Online Manual Installing Acrobat ReaderDouble-click the Manual folder Click the button to read the online manualUsing Other Installed Drivers Right-click the Olivetti d-Copia 150D iconConnecting the USB interface cable Connecting the Interface CableConnecting the parallel interface cable Making Copies Copy FlowUsing the original table Original PlacementAbout interrupt copying Using the SPF Setting a large original 12 cpm model onlyOriginal feeder tray Stream feeding mode SET the Copy QuantityExposure ADJUSTMENT/PHOTO Copying Exposure adjustmentAutomatic exposure adjustment To select a preset copy ratio REDUCTION/ENLARGEMENT/ZOOMSet the reduction/enlargement ratio To select a zoom ratioSpecial Functions TWO Sided CopyingSelect two-sided copy mode Using the original tableUsing the SPF Press the start keyToner Save Mode Description of Special FunctionsUser Programs Program Mode Parameters Displaying Total Number of CopiesTD Cartridge Replacement Open the side cover and front cover, in that orderDrum Cartridge Replacement Gently pull the cartridge out. DisposeCabinet Cleaning the UnitOriginal table and the back side of the original cover/SPF Transfer charger Troubleshooting the Unit TroubleshootingStatus Indicators Indication Cause and remedyMisfeed Removal Open the side coverMisfeed in the fusing area Misfeed in the paper feed areaMisfeed in the transport area Lower the fusing unit release leverOpen the front cover Misfeed in the SPF Roller rotating knob Specifications AppendixGDI About Supplies and Interface Cables Supply listInterface cable Parallel interface cableMoving instructions Moving and Storing the UnitProper storage Index Dark keyMFP driver Index by Purpose Software License Limited Warranty on Media Page Cod
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