Printronix SL5000e manual Troubleshooting the Rfid Encoder Symptom Solution, Setup Guide

Page 48

Chapter 2 Troubleshooting

Troubleshooting

If you are having trouble with the RFID encoder, consult Table 3 for a list of symptoms and possible solutions.

Table 3. Troubleshooting the RFID Encoder

Symptom		Solution


No communication between the	1.	Make sure Reader = Enable in the RFID
printer and the reader		CONTROL menu.
	2.	Use the RFID Test option in the RFID
		CONTROL menu (Admin User enabled) to
		read and display the current RFID tag
		content. Class 1 RFID tags usually contain a
		valid entry due to the pre-test process. See
		“RFID Test (This Test Reads A Tag)” on
		page 22.

Tag failed	1.	The label could be misaligned. Perform the
		Auto Calibrate procedure to ensure the label
		is at top-of-form. See “Running Auto
		Calibrate” in the Quick Setup Guide.
	2.	Make sure the media are smart labels with
		RFID tags located in the correct position.
	3.	The RFID tag could be defective. Try
		another tag.
	4.	Make sure the application does not send too
		few or too many digits to the RFID tag.

Inconsistent results	Make sure the media is loaded correctly.
	See “Loading Media And Ribbon” in the Quick
	Setup Guide.

The RFID encoder works, but it	Make sure that both Error Handling and Label
does not meet expectations	Retry are set to desired values in the RFID
	CONTROL menu.

48

Image 48

Contents Rfid Labeling Reference Manual Printronix Customer Support Center contact information Rfid Labeling Reference Manual Trademark Acknowledgements Table of Contents Table of Contents Rfid Smart Label Application Reference Notes OverviewOverview What To Expect When Running Your Rfid Application Factors Affecting Smart Label PerformanceOverstruck Smart Labels Factors Affecting Smart Label PerformanceSmart Label Characteristics What To Expect When Running Your Rfid ApplicationHow Printronix Makes It Easy How It WorksHow Printronix Makes It Easy How To Order More Smart Labels Printronix Professional ServicesWhat We Can Do Contact InformationHardware/Infrastructure Considerations Contact InformationUseful Industry Web Links Reference MaterialUseful Industry Web Links Smart Label Development Rfid Control Menu Rfid Control MenuCont. from previous Error Handling Rfid Control Menu ItemsTag Write Cnt Rfid Control Menu ItemsPage Admin User Menu Items Admin User Menu ItemsRfid Test This Test Reads a Tag Custom Tag Len Rfid PGL Commands Rfid PGL CommandsLengthIDFnformat LengthDFn IDFnIdir StepRPTn RSTnExample ~CREATESGTIN-64432 RFWTAG64Stop END ~EXECUTESGTIN-641 ~NORMAL Rfid PGL Commands Example SGTIN-64 ~CREATESGTIN-64432 RFWTAG64Stop Alpha Stop END ~EXECUTESGTIN-64~NORMAL ~EXECUTESGTIN-64 Stop END ~EXECUTESGTIN-64ICNT1500 ~NORMALFormat RFRTAGsize Length DFn formatDF n Format Stop RFTAG64Stop END ~EXECUTESGTIN-64ICNT1500 ~IDF1STEP+1*0* ~IAF1DF2 ~NORMAL Format VERIFYfieldformatDASCIIheaderDVerify ASCIIheader~CREATEVERIFY432NOMOTION RFRTAG64 Stop RFRTAG64 64DF2HEND ~EXECUTEVERIFY1 ~NORMAL ~CREATEREADONLY432 RFRTAG64~EXECUTEREADONLY1500 ~NORMAL ~CREATESIMPLE432NOMOTION RFWTAG64Stop Rfrtag 64 64DF1H END ~EXECUTESIMPLEICNT2000 ~NORMALWrite Tag FormatRfwrite HEXWrite Tag LockRead Tag Format RDIposition,length,formatRDI PositionRfid PPI1 Commands Get Tag Unique IDSet Tag Type Rfid PPI1 Commands Format RT x, start, length, hex, retries, motion, reservedStart LCDMotion Host Verification Format HVx,yASCIIPPI1 EPC Programming Examples PPI1 EPC Programming ExamplesSoftware Migration Tools SMT Tools ListSoftware Migration Tools SMT Tools List Selecting The Tools Error Messages Control Panel Error Messages Explanation SolutionSelecting The Tools Rfid MAX RetryTroubleshooting TroubleshootingTroubleshooting the Rfid Encoder Symptom Solution Setup GuideTroubleshooting Troubleshooting Page 178835-001