Modem issues

SY-K7VLM-BQuick Start Guide

I have installed my modem drivers several times and I still cannot get my modem to work. Why?

If you are sure that the modem driver has been installed correctly, then you need to install the south bridge driver from the SOYO CD, this is because Windows does not properly recognize relatively new chipsets.

Audio Issues

I do not get any sound from my sound card. What could be wrong?

Please make sure the speaker is connected to the speaker out port on your sound card.

In Device Manager, I keep getting yellow exclamation signs on my sound port even though I have installed my sound driver several times and I could not get my sound card to work. What is wrong?

It is likely that you did not have the correct driver installed. If you are sure that the correct sound driver has been installed, then please install the 'south bridge' driver for the motherboard.

The sound is working in my system, but when I play CD music from the CD- ROM, I do not get any sound. What is wrong?

This is because the 3-wire audio cable from the CD-ROM to the sound card is not connected or it is loose.

The sound and everything else works fine except that the recorder and microphone do not work. What is wrong?

This is because the recorder and microphone in the Windows are not enabled. Please go to sound properties and enable them.

Lock up (freeze)

When I boot up my system, everything works fine. It sees my CPU and memory, detects my hard drive, floppy drive and CD-ROM but locks up at "Verify DMI pool data... ", and it won’t go any further. What should I do?

Please clear the CMOS via JP5 then choose 'load setup default' in the bios and save the bios and exit. Next, unplug all other add-on cards except the video card and floppy drive controller, and see if it can boot from floppy. Then put back the peripherals one by one to identify which one causes the lockup. If you are running a Cyrix CPU, make sure the 'linear burst function' is enabled in the bios.

I can not get my board to run properly.

Please make sure you have the latest bios and driver from the SOYO web site at: http://www.soyo.com