Service

Before Calling Service

Troubleshooting Chart

Oven Problem

Possible Causes and Suggested Solutions

 

 

 

 

Oven door is locked and will not open,

Turn the oven off at the circuit breaker and wait five minutes. Turn breaker

even after cooling.

back on. The oven should reset itself and will be operable.

 

 

Oven is not heating.

Check circuit breaker or fuse box to your house. Make sure there is proper

 

electrical power to the oven. Be sure oven temperature has been selected.

 

 

Oven is not cooking evenly.

Refer to cooking charts for recommended rack position. Check "Getting the

 

Most Out of Your Appliance" for tips and suggestions.

 

 

Baking results are not as expected.

Refer to cooking charts for recommended rack position. Check "Getting the

 

Most Out of Your Appliance" for tips and suggestions. Adjust oven

 

calibration if necessary. See "Oven Temperature Offset" under "User

 

Settings".

 

 

Food takes longer to cook than expected.

The oven is carefully calibrated to provide accurate results. However, the

 

temperature can be offset if food is consistently too brown or too light. See

 

"Oven Temperature Offset" under "User Settings".

 

 

Food is overcooked.

The oven is carefully calibrated to provide accurate results. However, the

 

temperature can be offset if food is consistently too brown or too light. See

 

"Oven Temperature Offset" under "User Settings".

 

 

Convection Bake/True Convection results

The oven temperature must be manually reduced by 25 ºF. Refer to

are not as expected.

cooking charts and tips for rack positions, cooking times and pan selection.

 

Adjust oven calibration if necessary. See "Oven Temperature Offset" under

 

"User Settings".

 

 

Oven temperature is too hot or too cold.

The oven thermostat needs adjustment. See "Oven Temperature Offset"

 

under "Special Features".

 

 

Oven light is not working properly.

Replace or reinsert the light bulb if loose or defective. Touching the bulb

 

with fingers may cause the bulb to burn out.

 

 

Oven light does not turn off.

Check for obstruction in oven door. Check to see if hinge is bent.

 

 

Cannot remove lens cover on light.

There may be soil build-up around the lens cover. Wipe lens cover area

 

with a clean dry towel prior to attempting to remove the lens cover.

 

 

Oven is not self-cleaning properly.

Allow the oven to cool before running self-clean. Always wipe out loose

 

soils or heavy spillovers before running self-clean. If oven is badly soiled,

 

set oven for the maximum self-clean time.

 

 

Clock and timer are not working properly.

Make sure there is electrical power to oven.

 

 

"E" and a number appears in display and

This is a fault code. Press "+" and "-" simultaneously to stop beeping and

control beeps.

clear display. Reset oven if necessary. If fault code remains, record fault

 

code, cancel oven and call authorized service technician.

 

 

With a new oven there is a strong odor

This is normal with a new oven and will disappear after a few uses.

when oven is turned on.

Operating the self-clean cycle also "burns-off" the smell more quickly.

 

 

Control does not react when a key is

Be sure that pad is clean. Touch the center of the touchpad. Use the flat

touched.

part of your finger.

 

 

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Thermador PODMW301 Before Calling Service, Troubleshooting Chart, Oven Problem Possible Causes and Suggested Solutions
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PODMW301, PODM301 specifications

Thermador, a leader in luxury kitchen appliances, has consistently pushed the boundaries of innovation and design. The Thermador PODM301 and PODMW301 models exemplify this commitment, serving as cutting-edge microwave combination ovens that redefine the modern cooking experience.

Both the PODM301 and PODMW301 feature a sleek, built-in design that seamlessly integrates into any kitchen decor. Their sophisticated stainless steel finish not only adds elegance but is also easy to clean, making them ideal for everyday use. These models offer a generous cooking capacity, allowing home chefs to prepare larger meals effortlessly.

One of the standout technologies in these models is the Convection Cooking feature. This technology ensures even heat distribution, leading to perfectly cooked dishes whether you are baking, roasting, or reheating. The PODM301 and PODMW301 also employ Microwave Convection Cooking, which combines the speed of microwave cooking with the browning capabilities of convection heat. This results in faster cooking times while maintaining excellent texture and flavor.

Self-cleaning is another significant advantage of these Thermador models. The ovens come equipped with a convenient self-cleaning feature, reducing the hassle and time spent on maintaining the appliance. Additionally, the intuitive touchscreen controls simplify operation, providing users with easy access to various settings and cooking functions.

For those who cherish flexibility in cooking, the PODM301 and PODMW301 provide multiple cooking modes, including bake, broil, roast, and microwave. This versatility allows chefs to experiment with different cuisines while achieving superior results.

To enhance safety, these models are equipped with a child lock feature, ensuring that little hands cannot accidentally activate the oven.

Furthermore, both models offer smart technology integration. Users can easily connect their appliances to smart home systems, allowing for remote monitoring and control, thus adding a new level of convenience to daily cooking.

In conclusion, the Thermador PODM301 and PODMW301 combine exquisite design with advanced culinary technologies, making them exceptional additions to any luxury kitchen. With features like convection cooking, self-cleaning abilities, and smart integration, these microwave combination ovens are expertly designed to meet the needs of the modern home chef while ensuring a stylish addition to the kitchen space.
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