Thermador PODMW301 Before Calling Service, Troubleshooting Chart, Oven Problem, Settings

Service

Before Calling Service

Troubleshooting Chart

Oven Problem	Possible Causes and Suggested Solutions
Oven door is locked and will not open,	Turn the oven off at the circuit breaker and wait five minutes. Turn breaker
even after cooling.	back on. The oven should reset itself and will be operable.
Oven is not heating.	Check circuit breaker or fuse box to your house. Make sure there is proper
	electrical power to the oven. Be sure oven temperature has been selected.
Oven is not cooking evenly.	Refer to cooking charts for recommended rack position. Check "Getting the
	Most Out of Your Appliance" for tips and suggestions.
Baking results are not as expected.	Refer to cooking charts for recommended rack position. Check "Getting the
	Most Out of Your Appliance" for tips and suggestions. Adjust oven
	calibration if necessary. See "Oven Temperature Offset" under "User
	Settings".
Food takes longer to cook than expected.	The oven is carefully calibrated to provide accurate results. However, the
	temperature can be offset if food is consistently too brown or too light. See
	"Oven Temperature Offset" under "User Settings".
Food is overcooked.	The oven is carefully calibrated to provide accurate results. However, the
	temperature can be offset if food is consistently too brown or too light. See
	"Oven Temperature Offset" under "User Settings".
Convection Bake/True Convection results	The oven temperature must be manually reduced by 25 ºF. Refer to
are not as expected.	cooking charts and tips for rack positions, cooking times and pan selection.
	Adjust oven calibration if necessary. See "Oven Temperature Offset" under
	"User Settings".
Oven temperature is too hot or too cold.	The oven thermostat needs adjustment. See "Oven Temperature Offset"
	under "Special Features".
Oven light is not working properly.	Replace or reinsert the light bulb if loose or defective. Touching the bulb
	with fingers may cause the bulb to burn out.
Oven light does not turn off.	Check for obstruction in oven door. Check to see if hinge is bent.
Cannot remove lens cover on light.	There may be soil build-up around the lens cover. Wipe lens cover area
	with a clean dry towel prior to attempting to remove the lens cover.
Oven is not self-cleaning properly.	Allow the oven to cool before running self-clean. Always wipe out loose
	soils or heavy spillovers before running self-clean. If oven is badly soiled,
	set oven for the maximum self-clean time.
Clock and timer are not working properly.	Make sure there is electrical power to oven.
"E" and a number appears in display and	This is a fault code. Press "+" and "-" simultaneously to stop beeping and
control beeps.	clear display. Reset oven if necessary. If fault code remains, record fault
	code, cancel oven and call authorized service technician.
With a new oven there is a strong odor	This is normal with a new oven and will disappear after a few uses.
when oven is turned on.	Operating the self-clean cycle also "burns-off" the smell more quickly.
Control does not react when a key is	Be sure that pad is clean. Touch the center of the touchpad. Use the flat
touched.	part of your finger.

English 24