SnapGear SnapGear warranty Extended Four Year Warranty, Return Procedure, Technical Support

Page 12

Limitation of Liability

No action, regardless of form, arising from this warranty may be brought by either party more than two (2) years after the cause of action has occurred. Purchaser expressly agrees that SnapGear's liability, if any, shall be limited solely to the replacement or repair of the product in accordance with the warranties specifically and expressly set forth herein. The remedies of the Purchaser are the exclusive and sole remedies available, and, in the event of a breach or repudiation of any provision of this agreement by SnapGear, the Purchaser shall not be entitled to receive any incidental damages as that term is defined in Section 2-715 of the Uniform Commercial Code. SnapGear waives the benefit of any rule that disclaimer of warranty shall be construed against SnapGear and agrees that such disclaimers herein shall be construed liberally in favor of SnapGear. THE FOREGOING WARRANTIES ARE THE SOLE AND EXCLUSIVE WARRANTIES GIVEN IN CONNECTION WITH THE PRODUCT AND THE HARDWARE. SNAPGEAR DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES AS TO THE SUITABILITY OR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. SNAPGEAR DOES NOT PROMISE THAT THE PRODUCT IS ERROR- FREE OR WILL OPERATE WITHOUT INTERRUPTION. IN NO EVENT SHALL SNAPGEAR BE LIABLE FOR ANY LOST OR ANTICIPATED PROFITS, OR ANY INCIDENTAL, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES, REGARDLESS OF WHETHER SNAPGEAR WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Extended Four Year Warranty

If Purchaser buys Extended Warranty at time of purchase of the product or within thirty (30) days from date of original purchase, the period of warranty will be extended by three (3) additional years to a total of four

(4) years.

Return Procedure

If this product requires service during the applicable warranty period, a Return Materials Authorization (RMA) number must first be obtained from SnapGear. Product that is returned to SnapGear for service or repair without an RMA number will be returned to the sender unexamined. Product should be returned, freight prepaid, in its original or equivalent packaging, to an authorized SnapGear Service Center. Proof of purchase date must accompany the returned product and the Purchaser shall agree to insure the product or assume the risk of loss of damage in transit. Contact SnapGear for further information.

Technical Support

Purchaser is entitled to thirty (30) days free telephone support (USA ONLY) and thirty (30) days free e-mail support (world wide) from date of purchase provided that the Purchaser first register their product(s) with SnapGear either via filling in and posting or faxing the form found in the Quick Install Guide, or filling in the on-line form

http://www.snapgear.com/registration.html. Telephone and e-mail support is available from 9:00 AM to 5:00 PM, Mountain Time.

SnapGear's standard warranty includes free access to SnapGear's Knowledge Base as well as any application notes, white papers and other on-line resources that may become available from time to time.

SnapGear reserves the right to discontinue all support for products that are no longer covered by warranty.

23

24

Image 12
Contents Quick Install Guide Set up a PC to connect to the SnapGear Management Console Unpack the SnapGear appliance192.168.0.1 Default Select Use the following DNS server addresses and enterRoot Page Set up the PCs on your LAN to access the Internet LAN with a Dhcp serverLAN with no Dhcp server Select Dhcp Server from the Networking menu ¾ Common VPN Scenarios SnapGear to SnapGear VPN IPSecLocal Endpoint Settings Remote Endpoint SettingsPhase 1 Settings Add a New IPSec Connection Phase 2 Settings Enable Pptp Server Remote Workstation to SnapGear VPN Pptp VerifyConfigure Remote Client Add User Accounts¾ Terms and Conditions SnapGear Warranty Standard WarrantyExtended Four Year Warranty Return ProcedureTechnical Support Limitation of LiabilitySnapgear END User License Agreement USA Australia