Uniden ENR1504 manual Troubleshooting, Updating the Firmware, Power LED does not Turn on

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UPDATING THE FIRMWARE

Follow the steps below to upgrade the firmware on your router.

NOTE: Updating the firmware may erase some or all of your configuration changes. Be sure to record any configuration changes you have made before updating the router’s firmware.

1.Open a browser window and login to the router.

2.In the menu at the left side of the screen, click System Administration, then Firmware Update. This opens the Firmware Update screen (see Figure 37).

Figure 37 Firmware Update Screen

3.Click the website hyperlink at the top of the screen to go to the Uniden product support page.

4.Search for the correct router firmware update by clicking on the hypertext on the Firmware Update screen and searching for your model number (ENR1504)

5.Download the firmware update file to you PC.

6.At the Firmware Update screen, click the Browse button and find the firmware update file on your PC.

7.Click the Update button to update the firmware.

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Troubleshooting

This section provides a brief troubleshooting guide for common problems. If this guide does not solve your problem, see our support website at www.uniden.com/productsupport.cfm or contact customer support at 1 (800) 775-9060

POWER LED DOES NOT TURN ON

1.Make sure the power adapter is properly connected to your router.

2.Check that you are using the 7.5V DC power adapter supplied with the router.

3.Test the outlet the router is connected to, or move the power connection to another outlet.

If all connections are fine but the router still does not power on, contact technical support.

TEST LED STAYS ON

When you reboot the router, the Test LED comes on while the router undergoes its power-on-self test. The LED should go out when the router completes its self-test. If the Test LED does not go out, cycle the power on the router. If the Test LED still does not go out, contact technical support.

TEST LED DOES NOT COME ON

When you reboot the router, the Test LED comes on while the router undergoes its power-on-self test. The LED should go out when the router completes its self-test. If the Test LED does not come on during a reboot, cycle the power on the router. If the Test LED still does not come on, contact technical support.

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Contents Table of Contents Important Safety Instruction System Information Screen Rebooting the RouterPower LED does not Turn on Updating the FirmwareWelcome Packet Filtering, Add ScreenLAN Features ENR1504 FeaturesInternet Access Features ROUTER/SECURITY FeaturesParental Control Features Advanced Router FeaturesPackage Contents Front View DetailsQuick Installation Process Hardware InstallationRear View Details PC Configuration Installing the HardwareFor Windows 95, 98, and ME For WindowsFor Windows NT For Windows XPBasic Router Configuration LoggingChanging the Default Password UnidenConfiguring the Time Account Configuration ScreenSetting Parental Controls NETWORK-LEVEL ControlPC Access Rules Screen PC-LEVEL ControlConfiguring Restriction Rules Restrict Rules ScreenConfiguring AN Override Password Or some other safe locationConfiguring Basic ISP Connections WAN Configuration, Dynamic IP ScreenAdvanced Router Configuration Configuring for a Static IP Address WAN Configuration, Static IP ScreenConfiguring for Pppoe Support WAN Configuration, PPPoE ScreenEnabling MAC Address Spoofing MAC Spoofing ScreenConfiguring a Fixed IP Address for a PC Reserving Fixed IP AddressesExcluding Fixed IP Addresses DHCP, Fixed IP Table ScreenConfiguring a PC AS a Host Port Mapping DHCP, Excluded IP Table ScreenPort Mapping Screen Twice with the different port ranges see on Configuring Universal Plug and Play UPnP Configuring a DMZChanging the Dhcp Configuration Changing the Dhcp Server SettingsDisabling the Dhcp Server LAN Configuration Screen Enabling Dynamic DNS Dynamic DNS ScreenEditing the Routing Table Routing Table ScreenConfiguring Packet Filtering Routing Table, Add ScreenPacket Filtering Screen Page Router Maintenance Features System Information ScreenCurrent Time System Time HARDWARE, SOFTWARE, and Bootcode VersionSystem UP Time LAN StatusSoftware Reboot Rebooting the RouterResetting the Router to Factory Defaults Hardware RebootRestoring Factory Defaults with the Hardware System LogsAutomatically Emailing System Logs Reading System Logs This screen displays the following informationUpdating the Firmware TroubleshootingPower LED does not Turn on Test LED Stays onSingle PC Cannot Connect to the Router Or the Internet No PCS can Connect to the InternetSpecifications FCC Information Legal NoticeIC Notice FCC Wants YOU to KnowPrecautions Important Safety InstructionImportant Electrical Considerations One Year Limited Warranty Warrantor Uniden America Corporation UnidenGlossary Page Page Page Page Page Page Memo