APPENDIX
WARRANTIES
Standard Warranty
-no charge-
ZMicrosystems’ one-year Standard Warranty includes a 90-day AirSpare Service Plan. This means that if any standard Z Microsystems’ product fails within the first 90 days after shipping, the customer will receive a new replacement.
All non-standard* products are covered for one year under Z Microsystems’ Standard Warranty that includes free parts and labor. However, the 90-day AirSpare Plan can be purchased as an additional option for non-standard products.
1-90 days - Z AirSpare Service
•91-365 days - Free Parts and Labor
•9-5 EST telephone technical assistance
•Online technical help
•Email product updates
*a non-standard product is a prototype or a product specifically designed or engineered per a customer’s specification
To return a defective product a customer can call the Z Microsystems Customer Ser- vice Department at 1-858-657-1000, ext. 232, or fill out the RMA Request Form on our website. Please see the section in this manual titled, “Replacements” for details on how to replace a part.
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