Z Microsystems SL manual Customer Support

APPENDIX

CUSTOMER SUPPORT

NOTE: For image problems, run AUTO SETUP again before consulting this section. In most cases, AUTO SETUP can fix the problems. See the Auto Setup section for details.

NOTE: If possible, stay by the computer. The Z Microsystems Technical Support Representative may wish to go through the problem over the telephone.

NOTE: More help, late-breaking news and details of the latest accessories for these products may be found on the worldwide web at: http:// www.zmicro.com

If you are unable to correct the problem yourself, contact:

Z Microsystems at:

(858)657-1000 Fax: (858) 657-1001 Website: www.zmicro.com

Before calling, please have available as much of the following information as pos- sible:

1.Model and serial number from the label on the monitor.

2.Purchase P.O.

3.Description of problem

4.Computer type and model

5.System configuration (hardware fit- ted, etc.)

6.System BIOS version number

7.Operating System and version number

8.Display driver version number

9.Video Adapter Type

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Doc# 27-0032UM Rev A Issued 07/05