Troubleshooting | Z-Com R1 Extender guide

Chapter 5 Troubleshooting

This chapter provides troubleshooting procedures for basic problems with the R1 Extender.

Q 1.What if my R1 Extender fails to connect to the remote one?

•Ethernet Link: Check the availability of power to the bridge by observing the LED status on the power injector.

-Green: The R1 Extender is connecting to the backhaul network.

-Off: The R1 Extender disconnects from the wired network, check whether the power cord and Ethernet cables to the network and bridge are correctly connected.

•Basic Configurations: Mismatched basic settings among bridges are the most common cause of connectivity fail. If the bridge does not associate with a remote bridge, check whether options in each device are identical.

•Security Settings: Remote bridges attempting to authenticate to your R1 Extender must support the same security options configured in your bridge, such as WEP and WPA (2)-PSK. If your bridge fails to associate with others, check whether the security settings are the same as your bridge settings.

•Antenna Alignment: If the methods above are all checked to be correct, you can observe and verify antenna alignment with RSSI value.

Q 2.What if I would like to reset the unit to default settings?

You may restore factory default settings in “Backup/Restore Settings” from “Management”

Q 3.What if I would like to backup and restore my configuration settings?

You may do the backup by generating a configuration file or retrieve the settings you have backed up previously in “Backup/Restore Settings” from “Management”.

Chapter 6 Service Information

Page 19

R1 Extender specifications

The Z-Com R1 Extender is a cutting-edge device designed to enhance wireless network coverage, ensuring seamless connectivity throughout homes and small offices. This versatile range extender is engineered to eliminate dead zones, providing a robust internet experience for all users. Its compact and sleek design allows it to blend effortlessly into any environment while maintaining optimal performance.

One of the standout features of the Z-Com R1 Extender is its dual-band technology. By operating on both the 2.4 GHz and 5 GHz frequency bands, this device offers flexibility and superior performance. The 2.4 GHz band is ideal for devices that require longer range, while the 5 GHz band delivers faster speeds for bandwidth-intensive applications such as gaming, video streaming, and large file downloads.

The Z-Com R1 Extender is equipped with advanced wireless standards, specifically 802.11ac, which enables high-speed data transfer rates. This means users can experience lag-free streaming and seamless browsing, even with multiple devices connected simultaneously. Furthermore, the extender supports both WPA/WPA2 encryption protocols, ensuring a secure wireless connection for the user's network.

Another notable characteristic of the Z-Com R1 Extender is its user-friendly setup process. With the WPS (Wi-Fi Protected Setup) feature, users can easily expand their network coverage with just a push of a button. For those who prefer a more hands-on approach, the web-based management interface provided by Z-Com offers intuitive configuration options, allowing customization of network settings and monitoring of connected devices.

Additionally, the Z-Com R1 Extender comes with four Ethernet ports, providing wired connectivity options for devices that require a stable and reliable connection. This feature is particularly beneficial for gaming consoles, smart TVs, and desktop PCs, ensuring they receive optimal performance even in high-demand situations.

With a range of up to 1000 square feet, the Z-Com R1 Extender is perfect for medium-sized areas, expanding the reach of existing Wi-Fi networks without compromising on speed or reliability. Its performance, versatility, and ease of use make it a highly attractive option for users looking to improve their wireless network experience. Whether for work or leisure, the Z-Com R1 Extender is an excellent solution for anyone looking to boost their internet connectivity.