Z-Com manual Troubleshooting, What if my R1 Extender fails to connect to the remote one?

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Chapter 5 Troubleshooting

This chapter provides troubleshooting procedures for basic problems with the R1 Extender.

Q 1.What if my R1 Extender fails to connect to the remote one?

Ethernet Link: Check the availability of power to the bridge by observing the LED status on the power injector.

-Green: The R1 Extender is connecting to the backhaul network.

-Off: The R1 Extender disconnects from the wired network, check whether the power cord and Ethernet cables to the network and bridge are correctly connected.

Basic Configurations: Mismatched basic settings among bridges are the most common cause of connectivity fail. If the bridge does not associate with a remote bridge, check whether options in each device are identical.

Security Settings: Remote bridges attempting to authenticate to your R1 Extender must support the same security options configured in your bridge, such as WEP and WPA (2)-PSK. If your bridge fails to associate with others, check whether the security settings are the same as your bridge settings.

Antenna Alignment: If the methods above are all checked to be correct, you can observe and verify antenna alignment with RSSI value.

Q 2.What if I would like to reset the unit to default settings?

You may restore factory default settings in “Backup/Restore Settings” from “Management

Q 3.What if I would like to backup and restore my configuration settings?

You may do the backup by generating a configuration file or retrieve the settings you have backed up previously in “Backup/Restore Settings” from “Management”.

Chapter 6 Service Information

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Contents R1 Extender Quick Installation Guide Copyright Introduction IntroductionProfessional Installation Required Preparation before InstallationSafety Precautions Mounting Kit Product PackageWaterproof RJ-45 Connector Kit Assemble the Mounting Bracket System InstallationPole Mounting Slide the Sealing Nut from its Breach Connect UpPower On Ground the wireSystem Installation Connect the R1 Extender to a Local Computer ConfigurationR1 Extender’s still initializing System ready How to Establish Wireless Bridge Mode Configuration Configuration R1 Extender a Configuration What if my R1 Extender fails to connect to the remote one? TroubleshootingCom, Inc Service Information