Using NetExtender

Verifying User One-Time Password Configuration

If you are successfully logged in to Virtual Office, you have correctly used the One-Time Password feature.

If you cannot login using the One-Time Password feature, verify the following:

Are you able to login to the Virtual Office without being prompted to check your email for a one-time password? You have not been enabled to use the One-Time Password feature. Contact your SSL VPN administrator.

Is your email address correct? If your email address has been entered incorrectly, contact your SSL VPN administrator to correct it.

Is there no email with a one-time password? Wait a few minutes and refresh your email inbox. Check your spam filter. If there is no email after several minutes, try to login again to generate a new one-time password.

Have you accurately typed the one-time password in the correct field? Re-type or copy and paste the one-time password.

Troubleshooting Common Errors

Symptom I see an error message indicating that an email configuration is invalid, and I have verified that the One-Time Password feature is configured correctly.

Possible Cause The SonicWALL SSL VPN One-Time Password feature does not support email servers that require passwords or other authentication. Your email server must allow anonymous access to allow the One-Time Password feature to successfully send a one-time password.

Using NetExtender

The following sections describe how to use NetExtender:

“User Prerequisites” section on page 23

“User Configuration Tasks” section on page 25

“Verifying NetExtender Operation from the System Tray” section on page 46

User Prerequisites

Prerequisites for Windows Clients:

Windows clients must meet the following prerequisites in order to use NetExtender:

One of the following platforms:

Windows 7

Windows Vista Service Pack 2 (32-bit & 64-bit)

Windows XP Home or Professional, Windows XP Service Pack 3

Windows 2000 Professional, Windows 2000 Server, Windows 2003 Server

SonicWALL SSL VPN 5.0 User Guide

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SonicWALL SSL VPN 5.0 Using NetExtender, Verifying User One-Time Password Configuration, Troubleshooting Common Errors

SSL VPN 5.0 specifications

SonicWALL SSL VPN 5.0 is a powerful solution designed to provide secure remote access to organizations while ensuring robust security for their networks. This version builds upon previous iterations, incorporating advanced technologies and features that cater to both enterprise and small business needs.

One of the main features of SonicWALL SSL VPN 5.0 is its user-friendly web portal. The portal is accessible from any device with a web browser, allowing users to connect seamlessly to corporate resources without the need for client software installation. This flexibility is particularly beneficial for remote workers who may be using public or personal devices.

The SSL VPN 5.0 also supports multiple authentication methods, enhancing security while maintaining ease of access. It includes support for two-factor authentication (2FA), which adds an extra layer of protection during the login process. Administrators can configure various authentication schemes, including RSA SecurID, LDAP, RADIUS, and more, to meet organizational security policies.

Another notable characteristic of SonicWALL SSL VPN 5.0 is its scalable architecture. Organizations can easily expand their VPN capabilities as their workforce grows. The solution supports a large number of concurrent connections, ensuring that businesses can accommodate an increasing number of remote users without compromising performance.

SonicWALL SSL VPN 5.0 also emphasizes security features that protect both user data and the corporate network. It leverages strong encryption protocols, ensuring that all data transmitted between users and the network is secure from eavesdropping or interception. The solution employs SSL (Secure Sockets Layer) technology, which is widely recognized for its robust security measures.

In addition to security, SonicWALL SSL VPN 5.0 provides comprehensive access control options. Administrators can create policies that restrict user access based on roles or groups, making it easier to manage permissions and safeguard sensitive information. This granular control helps organizations enforce compliance with regulatory standards.

Moreover, the solution includes advanced logging and reporting capabilities that allow administrators to monitor user activity and access patterns. This insight not only aids in troubleshooting but also helps to identify potential security threats.

SonicWALL SSL VPN 5.0 stands out with its integration capabilities. It can work harmoniously with existing network infrastructures, including firewalls, to create a cohesive security strategy. By utilizing the SonicWALL global management system, IT teams can manage and monitor their VPN and other security solutions from a central location.

Combining ease of use, robust security, and comprehensive management capabilities, SonicWALL SSL VPN 5.0 is a compelling choice for organizations seeking to enable secure remote access while protecting their critical assets against emerging threats.