SonicWALL manual SonicWALL SSL VPN 5.0 User Guide

Using Virtual Assist

Step 3 Click on the Allow button. A plugin installation window displays. Click Install Now. The Virtual Assist plugin and client installs. You may be prompted to restart your browser.

Step 4 You can now launch Virtual Assist either from the Virtual Office window or from a shortcut that is added your Programs list under Window’s start button.

Step 5 Enter the following information and click Login:

•Server - The IP address, IPv6 address, or hostname of the SonicWALL SSL-VPN appliance. IPv6 addresses must be enclosed in brackets (the [ and ] symbols).

•Name - Enter your name.

•Portal (optional) - Enter the portal information, if desired.

•Issue Description - Optionally, you can enter a brief description of your problem.

•Uninstall on Exit - Enable this checkbox if you wish to uninstall the client upon exiting Virtual Assist.

Step 6 Click Login.The Virtual Assist standalone application launches.

92 SonicWALL SSL VPN 5.0 User Guide