Motion Computing F5 Display goes black while the system is still turned on, Display is too dim

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The display goes black while the system is still turned on

•The computer might have turned off the display to save power. To restore the display, touch the screen with the pen or press a button.

•The tablet might have gone into Standby mode. Press and hold the power switch for about one second.

•The tablet might have gone into low-battery Hibernation mode. Plug the tablet in to AC power, then press and hold the power switch for about one second.

Battery

The battery does not last very long (less than three hours)

•Hot or cold conditions can adversely affect the battery charge. Use AC power if you are operating the tablet in these conditions.

•Accessory devices, such as a DVD player, and applications that make heavy use of the hard drive can drain the battery more quickly.

•The battery may be weakening. Use a different battery if possible.

I lost data while swapping batteries

•The computer will maintain data and settings for 30 seconds in Standby mode. This time may vary due to the programs that are running. Try putting the tablet into Hibernate mode before you swap batteries. See “Using Hibernate” on page 40.

Display

The display is too dim

•The brightness may be set too low. Use Motion Dashboard to increase the brightness. See “Adjusting the display brightness” on page 25.

The desktop area is larger than the display

•The display resolution may be set higher than the native resolution of the LCD display. In this case, the desktop area scrolls as you move around. Use Windows Display Properties to decrease the display resolution to 1024 × 768 pixels. For more information, open Windows Help and Support and search for “change resolution”.

The display is unreadable or distorted

•The display resolution might not match the native resolution of the LCD display. You can use other display resolutions, but you will get the best display quality when the display resolution matches the native resolution of the LCD display. Use Windows Display Properties to set the display resolution to 1024 × 768 pixels. For more information, open Windows Help and Support and search for “change resolution”.

68	Appendix A Troubleshooting and Support

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Contents Motion C5 Motion F5 Model numbers C5 CFT-001 and F5 CFT-002 PN Contents IvContents Care and Maintenance ViContents Getting Started Finding informationOverview FrontRight side Top sideBack side Setting up the system Plug in the power adapterTablet PC Tablet PC Tutorials To calibrate the digitizerTap the Pen & Tablet tab Tap Calibrate Digitizer Start All Programs Tablet PC Tablet PC TutorialsRestoring and backing up the tablet Getting Started Features2 Pen Status lightsFront panel buttons Button Primary Secondary Function+buttonDisplay SecurityWindows Security button Fingerprint readerDataGuard CameraBar code scanner optional EAN Isbn EAN-ISMN EAN Issn MSISmart card reader Rfid readerMicrophones Wi-Fi 802.11a/b/g wireless Docking connectorSpeaker Battery Bluetooth wirelessMobile Broadband Power adapter Features Using the system Using Motion Dashboard To start Motion DashboardUsing Tablet PC Input Panel Using the penTo start Input Panel Configuring pen options To configure pen options Windows VistaTap the Tablet & Pen Settings button Tap the Pen & Input Devices buttonUsing personalized handwriting recognition Enabling personalized handwriting recognitionTo configure the front panel buttons Windows Vista Configuring front panel buttonsTap Change Adjusting the display brightness Using the displayChanging the screen orientation Tap Rotate Screen Changing the display rotation sequenceTo change the rotation sequence To use the bar code scanner Using the bar code scannerBar code scanner tips Using the Rfid reader To use the Rfid readerTo use the camera Using the cameraCamera tips To insert the smart card Using the smart card reader optionalTo remove the smart card Setting up the angle of acceptance Using the built-in microphonesTo set up the angle of acceptance Setting up the skew angle Using speech recognitionTo set up the skew angle Speech recognition on Windows Vista To set up speech recognition Select Dictation or CommandsSpeech recognition on Windows XP To start speech recognitionUsing the battery Checking battery powerTo check the battery power from Motion Dashboard To check the battery power from the notification areaCharging the battery Removing and replacing the batteryTo remove the battery To replace the batterySwapping the battery Long-term battery storage not attached to tabletBattery and power management tips To swap batteriesUsing power management Power management on Windows VistaUsing Sleep Disposing of used batteriesUsing Hibernate Power management on Windows XPUsing Standby To set up the power switch to put the computer on HibernateUsing Wi-Fi 802.11a/b/g Enabling or disabling Wi-FiTo enable or disable Wi-Fi To put the computer on HibernateSetting up a Wi-Fi connection on Windows Vista Setting up a Wi-Fi connection on Windows XPTo set up a Wi-Fi connection Ensure that Enable Internal 802.11 Wireless is selectedUsing Mobile Broadband Activating your Mobile Broadband serviceInstalling the connection manager Enabling Mobile BroadbandUsing the SIM card slot Connecting and disconnectingStarting the connection manager To remove a SIM card Enabling or disabling Bluetooth Using BluetoothSetting up a Bluetooth device on Windows Vista Setting up a Bluetooth device on Windows XP If the device is not discovered… Bluetooth wireless tips Using Motion OmniPass and the fingerprint reader Capturing a fingerprintTo start Motion OmniPass To capture a fingerprintUsing the system Fingerprint reader tips Using password replacement Using the password wizardTo register passwords To run the password wizardSetting up strong logon security To enable strong logon securityTo configure authentication rules Logging on to a remembered siteUsing Windows Security Center Setting up users and passwordsSetting up Windows user accounts To set up a Windows user accountSetting a Bios password Setting up a hard disk drive passwordFinding additional software Care and Maintenance General careView Anywhere display Standard displayCleaning in a health care environment Disinfecting proceduresCleaning the fan cover Cleaning solutionsTo clean the fan cover Training and documentation considerationsCleaning the fingerprint reader To clean the fingerprint readerTraveling with the system Replacing pen tipsOrdering new pens To replace the pen tipFAA Wireless air travel requirement Using Acronis True Image in WindowsRestoring data Traveling by airCreating a bootable disk Creating a backup archiveUsing Acronis Startup Recovery Manager To remove the OEM Zone Removing the Acronis OEM ZoneTap Remove Acronis OEM Zone Care and Maintenance Troubleshooting Tablet will not enter Hibernation modeTablet does not turn on Tablet does not shut downBattery does not last very long less than three hours Display goes black while the system is still turned onLost data while swapping batteries Display is too dimSystem does not respond to the pen I am using Pointer on the screen does not align with the penFunction button does not work Eraser does not workNo sound is coming from the speakers Computer seems to be operating more slowly than usualFrequently asked questions Warranty and insurance programs SpecificationsHow do I adjust the system for left-handed use? Service and support Appendix a Troubleshooting and Support Index LCD Page Windows XP Tablet PC Edition

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