Troubleshooting, Problem Cause and solution

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Troubleshooting

Problem	Cause and solution
The display is not clear or is	LThe surface of the door station is dirty. Clean it with a
blurry.	soft dry cloth.
	LThe surface of the door station is wet with dew. Wait for
	the condensation to evaporate.
	LChange the brightness of the display by pressing
	{BRIGHT}.
The display is white, or black	LStrong light such as sunlight is shining into the camera
or white lines are shown on	of the door station. Though this may cause the display
the display.	image to become difficult to see, it is not a malfunction.

The color of the display is	LCertain types of lighting (dusk, incandescent lighting,
different from the actual	etc.) may be shining into the camera. We recommend
color.	lighting the area of the door station with white,
	fluorescent light.

The display will not display	LThe power cord is not connected. Check the
anything or no voices can be	connections.
heard.	LContact our service personnel.

The monitor station does not	LThe ringer volume is turned off. Turn it on.
ring.	LThe power cord is not connected. Check the
	connections.
	LContact our service personnel.

I cannot talk to the visitor or	LPress and hold {BRIGHT} for about 10 seconds until a
the ringer tone rings	beep sounds. Wait for another 10 seconds and try
regularly.	again.
	LContact our service personnel.

Sound cuts in/out or fades.	LThe surroundings of the monitor station or the door
	station are noisy. If you are using {PUSH} mode or
	{AUTO} mode, your conversation may be interrupted.
	Try {HOLD} mode.
{AUTO} mode does not	LYour voice is not loud enough or your initial reply is too
operate properly.	long (must be less than 1 second). Try a different voice
	volume or change the length of your answer until the
	monitor station beeps.

Your voice cannot be heard	L{ANSWER} switch is set to {HOLD} mode. Only while
by the outside visitor.	you press {TALK}, the outside visitor can hear your
	voice. Select another setting.

The outside visitor complains	L{PBX MODE} switch is turned on although the unit is
the door station does not	not connected to a PBX. Turn off {PBX MODE} switch
beep when the call button is	(page 20).
pressed.