Troubleshooting
Symptom | Possible Problem | Solution |
Sound is distorted | Volume level is set too high | Decrease the volume |
| Sound source is distorted | If the iPad/iPhone/iPod original sound source is old or of poor quality, |
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| distortion and noise are easily noticed with |
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| different audio file from a trusted source such as iTunes. |
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| If you are using an external sound source try reducing the output volume |
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| on the device itself. Also try turning bass boost OFF. |
| EQ settings are too high. For example, if the | Lower EQ settings. |
| treble is too high, the 3D effect may not sound |
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| as good |
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Unit/adaptor gets | This is normal | Turn unit off for awhile or lower volume |
warm after extended |
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play at high volume |
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Snooze time | Custom snooze time not set | Press and hold Snooze button then press + or - button to adjust |
is too long/short |
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Alarm not working | AM/PM time/alarm time not set correctly | When setting clock or alarm time, take note of the AM/PM indicators |
| Alarm time or source selected for alarm 2 , not | Make sure to set the alarm time and source for the alarm icon 1 or 2 |
| alarm 1 or vice versa | that is shown on the clock display |
| Alarm schedule setting is not correct | Full week = 7 days, weekdays = 5 days |
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| days |
| Calendar is not set correctly, which can affect | See page 3 for setting Clock/Calendar Section. |
| 7/5/2 day alarm operation |
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