Zebra Technologies ZT400 manual 157, Status light flashing yellow

Page 157

 

 

 

 

Troubleshooting

 

 

 

 

Error Messages

Table 5 • Error Messages (Continued)

 

 

 

 

 

 

Display/

Possible Cause

Recommended Solution

Indicator Lights

 

 

 

 

 

 

 

 

 

PRINT HEAD OVERTEMP

 

 

Caution • The printhead may be hot enough to cause

PRINTING HALTED

 

 

severe burns. Allow the printhead to cool.

 

 

 

 

 

STATUS light steady yellow

The printhead is over

Allow the printer to cool.

 

temperature.

Printing automatically resumes

 

 

 

 

when the printhead elements

 

 

 

 

cool to an acceptable operating

 

 

 

 

temperature.

 

 

 

 

If this error persists, consider

 

 

 

 

changing where the printer is

 

 

 

 

located or using a slower print

 

 

 

 

speed.

 

 

 

 

 

HEAD COLD

 

 

Caution • An improperly connected printhead data or

PRINTING HALTED

 

 

power cable can cause these error messages. The

 

 

 

printhead may be hot enough to cause severe burns.

 

 

 

Allow the printhead to cool.

THERMISTOR

 

 

 

 

REPLACE PRINTHEAD

The printhead data cable is not

Call a service technician to

 

properly connected.

hook up the printhead

STATUS light steady yellow

 

 

 

properly.

 

 

 

 

The printer shows one of these messages

The printhead has a faulty

Call a service technician to

or cycles between them.

thermistor.

replace the printhead.

 

 

 

 

 

HEAD COLD

 

 

Caution • An improperly connected printhead data or

PRINTING HALTED

 

 

power cable can cause this error message. The

 

 

 

printhead may be hot enough to cause severe burns.

STATUS light flashing yellow

 

 

Allow the printhead to cool.

 

 

 

 

 

 

 

 

 

 

The printhead temperature is

Continue printing while the

 

approaching its lower

printhead reaches the correct

 

operating limit.

operating temperature. If the

 

 

 

 

error remains, the environment

 

 

 

 

may be too cold for proper

 

 

 

 

printing. Relocate the printer

 

 

 

 

to a warmer area.

 

 

 

 

 

 

The printhead data cable is not

Call a service technician to

 

properly connected.

hook up the printhead

 

 

 

 

properly.

 

 

 

 

 

 

The printhead has a faulty

Call a service technician to

 

thermistor.

replace the printhead.

 

 

 

 

 

157

4/8/14

ZT400 Series™ User Guide

P1066582-002

Image 157
Contents Zebra ZT400 Series Part Number P1066582-002 Rev. a Declaration of Conformity FCC Compliance Statement Compliance InformationCanadian DOC Compliance Statement Contents Routine Maintenance 129 Printer Configuration and AdjustmentSpecifications 173 Troubleshooting 145Glossary Index Contents About This Document ContentsHow This Document Is Organized Who Should Use This DocumentIntroduction Printer Options Printer OptionsPrinter Components Control Panel Print Touch Logo Location Near Field Communication NFCRadio frequency identification Rfid smart media-RFID Types of MediaNon-Continuous Roll and Fanfold MediaRoll Media Fanfold MediaRibbon Overview When to Use RibbonCoated Side of Ribbon To perform a media scratch test, complete these stepsTo perform an adhesive test, complete these steps Perform the ribbon scratch test when labels are unavailableTo perform a ribbon scratch test, complete these steps Printer Setup and Operation Printer Setup and Operation Handling the Printer This section describes how to handle your printerUnpack and Inspect the Printer Store the PrinterSelect a Location for the Printer Operating Temperature and HumidityCommunication Interfaces Select a Communication InterfaceConnections and Configuration The baud rate, number Connections and Configuration Refer to the ZebraConnections and Configuration No additional Connections and Configuration Refer to the ZebraNetData Cables Connect the Printer to a Power Source Power Cord Specifications Power Cord Specifications Roll media in Tear-Off mode Select a Print ModeFanfold media in Tear-Off mode Shown fed through the rear access slotPeel-Off mode Cutter modeRewind Option Liner Take-Up OptionRewind mode To load media, complete these steps Load the MediaRaise the media door Pull out the media supply guide as far as it goes Drape the media over the media supply hanger Feed the media through the rear or bottom access slotRoll Media Printer Setup and Operation Tear-Off Mode on Tear-Off modeRewind Mode on Cutter modeLoad the Ribbon on Final Steps for Tear-Off ModePrinter Setup and Operation Final Steps for Peel-Off Mode with or without Liner Take-Up Printer Setup and Operation Printer Setup and Operation Slide the liner into the slot in the liner take-up spindle Feed the liner under the media Alignment rollerRewind Option Rewind Option Rewind Option Printer Setup and Operation Load the Ribbon on Final Steps for Rewind Mode Printer Setup and Operation Printer Setup and Operation Printer Setup and Operation Load the Ribbon on Printer Setup and Operation Feed the media through the cutter Final Steps for Cutter ModeIf you have not already done so Printer Setup and Operation To load ribbon, complete these steps Load the RibbonPrinter Setup Printer Setup Continue with on page 35 to load media in the printer Is media already loaded in the printer?Printer Setup Printer Configuration and Adjustment Adjust Printer Settings Print Settings Print SettingsMD, ~SD Print.tonePrint Method Ezpl.printmethodTear-Off PositionMedia.printmode Ezpl.printwidthZpl.leftposition Reprint Ezpl.reprintmodeMode MaximumCalibration and Diagnostic Tools Calibration and Diagnostic ToolsPrint Information Display.contrast Power-Up ActionDevice.idledisplayformat LCD ContrastDevice.light.headopenbrightness Ezpl.headcloseactionDevice.light.coveropenbrightness Load Defaults on Last SAVED-Loads settings from the last permanent saveEzpl.manualcalibration Device.diagnosticprintZbi.control.run JI, ~JIZbi.control.terminate Network Settings Wireless wlan.ip.protocol Wired internalwired.ip.protocolWired internalwired.macaddr Wireless wlan.macaddrDevice.reset Wlan.signalstrengthWlan.channel Rfid Settings Rfid.position.program B0 to B30Rfid.reader1.antennaport Rfid.reader1.power.write Rfid.reader1.power.readOdometer.rfid.validresettable Odometer.rfid.voidresettableLanguage Settings Language SettingsDisplay.language LanguageControl Char on Command Char onDelimiter Char on View and Modify Printer Settings ZPL Control ZPL ModeZpl.zplmode Is changed in one of the ways listed hereSensor Settings Sensor SettingsDevice.sensorselect Ezpl.labelsensorPort Settings Port SettingsComm.baud Comm.databitsHost Handshake Comm.handshakeBluetooth.address BlueTooth SettingsBluetooth.discoverable Bluetooth.radioversionNavigating through Screens in the Display User MenusRfid See Rfid Menu on See Bluetooth Menu onExit and return to the Idle Display Figure Navigation Through accepted values Press Left Select to return to the Home menuIndicates an available action Action shownAdjust the Print Darkness Settings MenuSelect the Print Speed Set the Media TypeAdjust the Print Width Adjust the Tear-Off PositionSelect the Print Mode Adjust the Label Left PositionSelect the Display Language Set the Maximum Label LengthTools Menu Shortcut To be taken to the next user menu, press OK or pressTools Menu Set the Power-Up ActionList the Printer Information Set the Display ContrastSet the Head-Close Action Load Printer DefaultsSet the Head-Open Light Action Set the Cover Open Light ActionIs ZBI Enabled? Enable Communication Diagnostics ModeSee Enable ZBI on page 76 for more information Run a ZBI ProgramSave a File from a USB Flash Drive to the Printer Print a File from a USB Flash DriveSave a File from the Printer to a USB Flash Drive Fill in a Form and Print a Label Format from the DisplayNetwork Menu Shortcut 102 Network MenuView the Active Print Server Set the Printer’s IP Address103 104 View the Essid Value View the Signal ValueView the Channel Value Reset the Network Settings Print the Network SettingsLoad Network Defaults 106Rfid Menu Shortcut 108 Rfid Menu109 Display or Reset the Rfid Void Counter Display or Reset the Rfid Valid Counter110 Language Menu ShortcutSet the Command Character Value Enable ZPL OverrideLanguage Menu 111112 Set the ZPL ModeSet the Delimiter Character Value Sensors Menu Shortcut113 Sensors MenuSelect the Media Sensor Print a Sensor ProfileSet the Intensity of the Take Label LED 114Ports Menu Shortcut 115 Ports MenuBlueTooth Menu Shortcut View the Wireless Markup Language WML Version116 This value cannot be changedView the BlueTooth Address Bluetooth MenuView the Printer’s BlueTooth Mode 117118 Settings Menu Shortcut119 Calibrate the Ribbon and Media SensorsTo perform sensor calibration, complete these steps Status light and Supplies light flash yellow once120 Supplies light flashes 121122 123 Pressure Setting Starting Points Adjust the Printhead Pressure124 ZT410125 126 Decrease the inside dial setting one position127 Decrease the outside dial setting one position128 Remove Used RibbonTo remove used ribbon, complete these steps Has the ribbon run out?Routine Maintenance Recommended Cleaning Schedule Cleaning Schedule and ProceduresDirect Thermal Mode After every roll Thermal Transfer Mode After every rollTo clean the sensors, complete these steps Clean the Exterior, the Media Compartment, and the Sensors131 Take-label sensor Ribbon sensor reflector Media sensor132 Clean the Printhead and Platen Roller133 134 135 136 Clean the Peel Assembly137 138 139 To clean the cutter module, complete these steps Clean the Cutter Module140 141 142 143 Replacing Printer Components Ordering Replacement PartsLubrication Recycling Printer ComponentsTroubleshooting Status of Printer As Shown by Indicator Lights Meaning of Indicator Lights146 147 Printer is unable to read the dpi setting of the printheadNo Ethernet link is available Base link was foundPrinting Issues Printing Issues148 149 150 Ribbon Problems Ribbon Problems151 Rfid Problems Rfid Problems152 153 154 Error Messages Error Messages155 Load the Ribbon 156Print Information Calibration on page 75 orStatus light flashing yellow 157Cutter Module 158Print Width on Communications Problems Communications Problems159 Miscellaneous Printer Problems Miscellaneous Issues160 161 Power-On Self Test Printer DiagnosticsTo initiate the Power-On Self Test, complete these steps 162To perform the Cancel Self Test, complete these steps Cancel Self Test163 164 Pause Self TestTo perform a Pause self test, complete these steps 165 Feed Self TestTo perform a Feed self test, complete these steps Too dark 166Slightly dark In-spec 167Too light Feed + Pause Self Test Cancel + Pause Self Test168 To perform a Feed and Pause self test, complete these steps169 Communication Diagnostics TestAccessing the menus For information about using the control panelSensor Profile 170Sensor Profile Ribbon Section 171172 Specifications 174 General Specifications175 Printing Specifications176 Media SpecificationsVaries for each transponder type 177 Ribbon Specifications178 Glossary 180 181 182 Index Essid 184Length No Motion Power-On Self Test Post how to perform Rfid 189 Essid Page Zebra Technologies Europe Limited Zebra Technologies CorporationZebra Technologies Asia Pacific, LLC
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