Zebra Technologies P320i user manual Magnetic Error

Card

Printer

Solutions

General information

Getting started

Operation

Printing a card

Cleaning

Troubleshooting

Specifications

Appendix A

Appendix B

Appendix C

P320i Plastic Card Printer

SCREEN MESSAGE	MEANING		ACTION
ENCODING ERROR	Data cannot be written or	Check that the cards are loaded
	read from the card’s	with the magnetic stripe in the
	magnetic stripe	correct orientation. Check
		whether high or low coercivity
		cards have been specified.
		Check that the data conforms to
		ISO	specifications.	See
		Appendix A of this manual for
		further information.
READING ERROR	Data cannot be read from	Check that the cards are loaded
	the card’s magnetic	with the magnetic stripe in the
	stripe	correct orientation. Check
		whether high or low coercivity
		cards have been specified.
		Check that the data conforms to
		ISO	specifications.	See
		Appendix A of this manual for
		further information.
MAGNETIC ERROR	The printer cannot detect	Check the card orientation
	a magnetic stripe on the
	card
FLASH ERROR		Contact your dealer		for
		technical support
NO ACCESS

Ribbon Errors: Check that the print ribbon has not 'run out'. Lock and then unlock the print head assembly; this resynchronises the ribbon automatically. When using a color ribbon, it should advance automatically so that the leading edge of the Yellow panel is beneath the print head. Ensure that the correct ribbon type has been specified in the Windows driver.

Card Feed & Mechanical Errors: Ensure that the card thickness adjustment has been set-up correctly to allow one card to feed.

Magnetic Encoding Errors: Check that the cards are inserted correctly in the printer. Ensure that the cards are low or high coercivity as required, and are set-up correctly in the printer driver (Appendix A).

Cleaning Alert: The printer has counted the number of cards printed and has automatically flagged that a cleaning routine needs to be carried out. (See Chapter 4).