Zebra Technologies Desktop Printer manual Troubleshooting, What the Status Light is Telling You

Page 41

Troubleshooting

What the Status Light is Telling You

	Color	Status		Solution or Reason

	None	off	1.	Check power connection from the A.C. outlet to power
	None	off		supply to printer.
				supply to printer.

			1.	Printer printing (normal operation).
	Green	constant	2.	Printer paused; ready to receive data (normal operation).
	Green	constant	3.	Printer paused; waiting for user action (for example, to
			3.	Printer paused; waiting for user action (for example, to
				take a dispensed label or to tap the feed button).

			1.	The cover open sensor is active. Press top cover to close
	Amber	constant		and lock.
	Amber	constant	2.	Printer has a syntax or command error. Check program
			2.	Printer has a syntax or command error. Check program
				and resend print job.

			1.	Firm download in progress. Indicator lights red, then
		blinking		green.
		blinking	2.	Signal to begin media length sensing after turning ON
			2.	Signal to begin media length sensing after turning ON
				printer. Release the feed button.
	Red
	Red		1.	Media is out. Reload a new supply. Press feed button to
				continue.
		constant	2.	Power-up failure. Switch power OFF then back ON.
			3.	Printer ready to receive flash programming during
				firmware download.

980483-001A

33

Image 41

Contents Zebra LP 2844 TM 980483-001A Proprietary Statement Shock Hazard Contents Operation & Options 980483-001A Vii 980483-001A Hello IntroductionWhats in the Box? Opening the printer Inspecting the PrinterInspecting the Printer Closing the printer Reporting Damage Related DocumentationModes of Printing Getting StartedAttaching Power Supply Placing the Roll in the Media Compartment Loading Roll MediaAdjusting the Guides Operator Controls Power SwitchFeed Button Status LightMedia Length Sensing Interface Cable Requirements Hooking Up the Printer and ComputerParallel Interface Requirements USB Interface RequirementsEthernet Interface Requirements Serial Interface RequirementsUniversal Serial Bus USB Communications Communicating with the PrinterParallel Communications Internal ZebraNet PrintServer II CommunicationsSerial Communications CommandAdjusting the Print Quality Adjusting the Print Width980483-001A Thermal Printing Operation & OptionsReplacing Supplies Printing in Peel-Mode Printing on Fan-Fold Media Using the Cutter Option 980483-001A Cleaning MaintenanceMedia Path Considerations Cleaning Card ConsiderationsPrint Head Considerations Platen Considerations LubricationRemoval AssemblyReplacing the Platen Replacing the Print Head Removal Direct-Thermal LP ModelAssembly 980483-001A What the Status Light is Telling You TroubleshootingPrinter Operation Media Handling Print head is under temperature Print Quality ProblemsNo print on the label Printed image does not look rightLabel format was sent to, but not recognized by, the printer Manual Calibration Communications Diagnostics Resetting the Factory Default ValuesPrinter Condition Feed Button Action Feed Button ModesInterfaces Universal Serial Bus USB ConnectorAppendix Host Parallel InterfaceZebraNet PrintServer II Internal Ethernet PrintServer Looking into the Printer’s RJ-45 Modular ConnectorSerial RS-232 Connector