Zebra Technologies Desktop Printer Label format was sent to, but not recognized by, the printer

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The printing does not start at the top of the label, or misprinting of one to three labels.

The media may not be threaded under the media guides. Refer to “Loading the Media” on page 9.

The printer needs to be calibrated. Refer to “Auto Calibration” on page 11.

A label format was sent to, but not recognized by, the printer.

Is the printer in pause mode? If so, press the feed button.

If the status LED is on or flashing, refer to “What the Status LED is Telling You” on page 33.

Make sure the data cable is correctly installed.

A communications problem has occurred. First, make sure that the correct communications port on the computer is selected. Refer to “Communicating with the Printer” on page 15.

Print out is only programming codes, unexpected characters, or has no printing at all.

Print a status report to check if line mode is active.

With programming, use the <LF>OEPL1<LF> command switch to line mode. Use the <ESC>EPL2 command to switch to page mode.

To manually switch between modes, perform these steps: Turn printer power off.

Hold the feed button while turning printer power on. When the light starts flashing, release the feed button.

When the light starts flashing again, press and hold the feed button. When the light turns steady amber, release the feed button.

When the light turns steady green, the mode is changed. Verify the mode by printing and inspecting a status report.

980483-001A

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Contents Zebra LP 2844 TM 980483-001A Proprietary Statement Shock Hazard Contents Operation & Options 980483-001A Vii 980483-001A Hello IntroductionWhats in the Box? Opening the printer Inspecting the PrinterInspecting the Printer Closing the printer Reporting Damage Related DocumentationModes of Printing Getting StartedAttaching Power Supply Placing the Roll in the Media Compartment Loading Roll MediaAdjusting the Guides Operator Controls Power SwitchFeed Button Status LightMedia Length Sensing Interface Cable Requirements Hooking Up the Printer and ComputerParallel Interface Requirements USB Interface RequirementsEthernet Interface Requirements Serial Interface RequirementsUniversal Serial Bus USB Communications Communicating with the PrinterParallel Communications Internal ZebraNet PrintServer II CommunicationsSerial Communications CommandAdjusting the Print Quality Adjusting the Print Width980483-001A Thermal Printing Operation & OptionsReplacing Supplies Printing in Peel-Mode Printing on Fan-Fold Media Using the Cutter Option 980483-001A Cleaning MaintenanceCleaning Card Considerations Print Head ConsiderationsMedia Path Considerations Platen Considerations LubricationAssembly Replacing the PlatenRemoval Replacing the Print Head Removal Direct-Thermal LP ModelAssembly 980483-001A What the Status Light is Telling You TroubleshootingPrinter Operation Media Handling Print head is under temperature Print Quality ProblemsNo print on the label Printed image does not look rightLabel format was sent to, but not recognized by, the printer Manual Calibration Communications Diagnostics Resetting the Factory Default ValuesPrinter Condition Feed Button Action Feed Button ModesUniversal Serial Bus USB Connector AppendixInterfaces Host Parallel InterfaceZebraNet PrintServer II Internal Ethernet PrintServer Looking into the Printer’s RJ-45 Modular ConnectorSerial RS-232 Connector