Tektronix 750 manual Troubleshooting Print Quality, Replace the Toner Cartridge

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Troubleshooting Print Quality

For detailed troubleshooting information, refer to the printer’s CD-ROM or the Tektronix Color Printer Knowledge Base web site:

www2.tek.com/TekSMART/

If you notice a problem with the quality of your prints, the probable solution is replacing one of the supplies. Keep in mind this basic guideline:

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If the symptom appears in a single color:

Replace the Toner Cartridge.

If the symptom appears in all colors:

Replace the Imaging Unit, or Fuser, or Fuser Roll, or Main Charge Grid, or Transfer Kit.

To diagnose the problem, check these items:

1.Check the front panel for messages on replacing supplies.

38	Phaser 750 Color Printer

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Contents L O R P R I N T E R Phaser 750 Color Printer User Guide Page Page Printer Warranty WarrantyConsumables Warranty Page Terms in manual User safety summarySymbols as marked on product Contents Phaser 750 Color Printer Supplies Tektronix Supplies and AccessoriesStandard Toner Cartridges High Capacity Toner CartridgesFuser Fuser Roll and Cleaning PadTransfer Kit Imaging UnitTektronix Transparency Film Tektronix Professional Printing PaperTektronix Color Laser Labels Transparency Trays Paper TraysPrinter Station Internal Hard DrivePhaserShare Token Ring Network Card Automatic Duplex/Lower Tray AssemblyAdditional memory Fast Color Print Quality ModesTekColor Color Corrections FeaturesPaper Tips Paper TipsLetterhead Supported page sizes and image area Paper Tray Paper and Transparency TraysTrays Transparency Tray Loading Paper or Transparency Tray Maximum Tray Level Overview Multi-Purpose TrayMulti-Purpose Tray Thin Normal Thick Loading the Multi-Purpose Tray Tektronix Transparency Tektronix Premium Cover Paper Tektronix Glossy Coated PaperTektronix Color Laser Label PaperHeavy Paper Paper 2nd SideEnvelope #10 Tektronix Transparencies Loading Special MediaSpecial Media 0236-13 Envelopes Printing #10 EnvelopesEnvelope Guidelines for envelope printing At the printer Printing on Tektronix Color Laser LabelsLabels ApplicationGuidelines for printing on labels Sided Prints Automatic 2-Sided Printing0632-28 PC Drivers Windows 95/ Windows Windows NT4 Start/Settings/PrintersClick Properties Click Print on 2-Sides optionSelect Print on Both Sides Macintosh Drivers LaserWriterSide Manual 2-Sided Printing From the Multi-Purpose Tray3 4 5 6 3 4 5 6 Replace the Toner Cartridge Troubleshooting Print QualityAgenta Print QualitySymptom Problem in one color only Replace the Toner Cartridge of the color that has problems Solution Adjust the color densitySymptom Problem in all four colors Replace Imaging Unit, or Fuser, or Fuser Roll SolutionSymptom All four colors are extremely faded Symptom All four colors are solid blackSolution Replace Fuser Symptom Pieces of print image missing all four colorsPreventing media jams Media JamsJam-Wrong Media JamsJam at a Jam at B Lower Tray Assembly Only Jam at C Remove the jammed media from the Fuser Jam at D Open the front door and the right side door Jam at E Jam at Multi-Purpose Tray Jam at Duplex Unit Re-insert the Duplex Unit into the printer’s upper slot Front panel Help button Getting HelpPrinter CD-ROM Tektronix web site PhaserLink SoftwareTekSMART Knowledge Base Getting HelpColor Connection Other online servicesCustomer Support Centers Print and use the Color Reference Controlling Color DensityColor Density Color Density Printed on recycled paper