Tektronix 750 Tektronix web site, TekSMART Knowledge Base, PhaserLink Software, Getting Help

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Tektronix web site

www.tek.com/Color_Printers/

Product and supplies information

Downloading printer drivers

Finding your local reseller

Online documentation

TekSMART™ Knowledge Base

www2.tek.com/TekSMART/

Is the same troubleshooting knowledge base used by Tektronix Customer Support staff

Application issues

Networking issues

Printer errors

Print-quality issues

Troubleshooting

PhaserLink™ Software

www.tek.com/Color_Printers/products/phaserlink.html

View printer status using any web browser

Control printer settings

Link to online documentation via the World Wide Web

Requires network connection via TCP/IP

Getting Help

User Guide

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Contents L O R P R I N T E R Phaser 750 Color Printer User Guide Page Page Warranty Printer WarrantyConsumables Warranty Page User safety summary Terms in manualSymbols as marked on product Contents Phaser 750 Color Printer Tektronix Supplies and Accessories SuppliesHigh Capacity Toner Cartridges Standard Toner CartridgesFuser Roll and Cleaning Pad FuserImaging Unit Transfer KitTektronix Transparency Film Tektronix Professional Printing PaperTektronix Color Laser Labels Printer Station Paper TraysTransparency Trays Internal Hard DrivePhaserShare Token Ring Network Card Automatic Duplex/Lower Tray AssemblyAdditional memory Print Quality Modes Fast ColorFeatures TekColor Color CorrectionsPaper Tips Paper TipsLetterhead Supported page sizes and image area Paper Tray Paper and Transparency TraysTrays Transparency Tray Loading Paper or Transparency Tray Maximum Tray Level Overview Multi-Purpose TrayMulti-Purpose Tray Thin Normal Thick Loading the Multi-Purpose Tray Tektronix Transparency Tektronix Color Laser Label Tektronix Glossy Coated PaperTektronix Premium Cover Paper PaperHeavy Paper Paper 2nd SideEnvelope #10 Tektronix Transparencies Loading Special MediaSpecial Media 0236-13 Printing #10 Envelopes EnvelopesEnvelope Guidelines for envelope printing Printing on Tektronix Color Laser Labels At the printerApplication LabelsGuidelines for printing on labels Automatic 2-Sided Printing Sided Prints0632-28 Click Properties Windows NT4 Start/Settings/PrintersPC Drivers Windows 95/ Windows Click Print on 2-Sides optionMacintosh Drivers LaserWriter Select Print on Both SidesManual 2-Sided Printing From the Multi-Purpose Tray Side3 4 5 6 3 4 5 6 Troubleshooting Print Quality Replace the Toner CartridgePrint Quality AgentaSymptom Problem in one color only Solution Adjust the color density Replace the Toner Cartridge of the color that has problemsSymptom Problem in all four colors Solution Replace Imaging Unit, or Fuser, or Fuser RollSymptom All four colors are solid black Symptom All four colors are extremely fadedSolution Symptom Pieces of print image missing all four colors Replace FuserJam-Wrong Media Media JamsPreventing media jams JamsJam at a Jam at B Lower Tray Assembly Only Jam at C Remove the jammed media from the Fuser Jam at D Open the front door and the right side door Jam at E Jam at Multi-Purpose Tray Jam at Duplex Unit Re-insert the Duplex Unit into the printer’s upper slot Front panel Help button Getting HelpPrinter CD-ROM TekSMART Knowledge Base PhaserLink SoftwareTektronix web site Getting HelpColor Connection Other online servicesCustomer Support Centers Print and use the Color Reference Controlling Color DensityColor Density Color Density Printed on recycled paper