Nortel Networks 2750 manual How to get help, Finding the latest updates on the Nortel Web site

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How to get help

This chapter explains how to get help for Nortel products and services.

Finding the latest updates on the Nortel Web site

The content of this documentation was current at the time the product was released. To check for updates to the latest documentation and software for the VPN Router 2750, go to:

www.nortel.com/support

Select Security & VPN and then, in the section called Virtual Private Networking (VPN), IPSEC, and SSL, click the appropriate VPN Router product.

Getting help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel Technical Support Web site:

www.nortel.com/support

Nortel VPN Router Installation — VPN Router 2750

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Contents Nortel VPN Router Installation NN46110-318 Copyright 2007 Nortel Networks. All Rights ReservedEC Declaration of Conformity Nortel VPN Router Installation VPN RouterCanada requirements only General NN46110-318 Contents Contents Chapter Cabling the VPN Router and turning the power onChapter Installing option cards and DIMMs Index Figures Figures Tables Nortel VPN Router Installation VPN Router 1000BASE-T 1000 GT Ethernet card FeaturesNew in this release New in this release NN46110-318 Getting help from the Nortel Web site How to get helpFinding the latest updates on the Nortel Web site How to get help Getting help over the phone from a Nortel Solutions CenterGetting help through a Nortel distributor or reseller How to get help NN46110-318 Before you begin PrefaceAcronyms Text conventionsRelated publications Printed technical manuals Topic Chapter Installing the Nortel VPN Router 2750 chassisDescription of the Nortel VPN Router Installing the Nortel VPN Router 2750 chassis Preparing to install the Nortel VPN RouterShipment contents Site requirements Additional equipmentInstalling the chassis on a flat surface Installing the chassisRack-mount recommendations Installing the chassis in an equipment rackAttaching the cage nuts to the rack Mounting the chassis in the equipment rack Replacing the front bezel Installing the Nortel VPN Router 2750 chassis NN46110-318 Topic Chapter Cabling the VPN Router and turning the power onInterfaces and cables for the Nortel VPN Router Connecting communications cablesCabling the VPN Router and turning the power on Rear view of the Nortel VPN Router Connecting the power cordRequirement Description Power cord must meet the requirements described in TablePower cord requirements Verifying a successful installation Indicator Description Front panel LED indicatorsUnderstanding the LEDs Front panel LEDsLEDs on the system 10/100BASE-TX Ethernet ports LED indicators on the system 10/100BASE-TX Ethernet ports10/100BASE-TX Ethernet interface card LEDs LED indicators on the 10/100BASE-TX Ethernet interface card1000BASE-T 1000 MT Ethernet interface card LEDs LED indicators on the 1000 GT Ethernet interface card1000BASE-T 1000 GT Ethernet interface card LEDs LEDs on the 1000BASE-T 1000 MT Ethernet interface card 1000BASE-SX Ethernet interface card LEDDescribes the LED on the 1000BASE-SX Ethernet interface card LED indicator on the 1000BASE-SX Ethernet interface cardDescribes the LEDs on the 56/64K CSU/DSU WAN interface card LED indicators on the 56/64K CSU/DSU WAN interface card56/64K CSU/DSU WAN interface card LEDs Adsl WAN interface card LEDs LED indicators on the Adsl WAN interface cardDescribes the LEDs on the Adsl WAN interface card Tx/Rx LED DescriptionDescribes the LEDs on the T1/E1 CSU/DSU WAN interface card LED indicators on the T1/E1 CSU/DSU WAN interface cardT1/E1 CSU/DSU WAN interface card LEDs Quad T1/E1 CSU/DSU WAN interface card LEDs LED indicators on the quad T1/E1 CSU/DSU WAN interface cardSingle V.35/X.21 WAN interface card LEDs LED indicators on the single V.35/X.21 WAN interface cardLEDs Indicator Description LED indicators on the SSL VPN ModuleSSL VPN Module 1000 LEDs Describes the LEDs on the SSL VPN ModuleCabling the VPN Router and turning the power on NN46110-318 Chapter Configuring the management IP interface Required information Configuring the management IP interfaceConfiguring the management IP address Interface menu appears Serial main menu appearsOld Subnet Mask = 0.0.0.0 New Subnet Mask = Type M, and press Enter Management IP Address prompt appears Testing the configuration Troubleshooting Chapter Installing option cards and DIMMs Shutting down the system to add or replace hardware Installing option cards and DIMMsRemoving the front bezel and top cover Installing option cards and DIMMs Removing the top cover Location of option card and Dimm slots on the system board Attaching the antistatic wrist strap Maximum Option card Number Restrictions Installing and replacing option cardsSupported option cards for the Nortel VPN Router 2750 Option card Restrictions with SSL VPN Module 1000 installed Installing and replacing an option cardInstalling other option cards with the SSL VPN Module Installing option cards and DIMMs Installing and removing an option card Installing and replacing DIMMs Installing option cards and DIMMs Installing and removing a Dimm Installing option cards and DIMMs Installing option cards and DIMMs NN46110-318 Chassis specifications Appendix a Technical specificationsPhysical, electrical, and environmental specifications Specification Description10/100BASE-TX Ethernet LAN ports System portsSerial port Appendix a Technical specificationsProvides the 10/100BASE-TX Ethernet port pinouts 10/100BASE-X Ethernet port pinoutsSerial port DB9 connector DB25 connector Modem cable specificationsMultiple DB9 and DB25 connector pinouts Hardware option cards Nortel termination Modem termination Signal Pin # to Pin #Provides the modem cable pinouts Modem cable pinoutsShows the VPN Router Security Accelerator card VPN Router Security AcceleratorShows the SSL VPN Module SSL VPN ModuleShows the 10/100BASE-TX Ethernet interface card 10/100BASE-TX Ethernet interface card1000BASE-T 1000 GT Ethernet interface card 1000BASE-T 1000 GT Ethernet pinouts 1000BASE-T Ethernet port pinouts 1000BASE-T 1000 MT Ethernet interface cardShows the 1000BASE-SX Ethernet interface card 1000BASE-SX Ethernet interface cardShows the 56/64K CSU/DSU WAN interface card 56/64K CSU/DSU WAN interface card56/64K CSU/DSU cable pinouts for crossover connection Nortel termination Remote termination Signal Pin # to Pin #Pin Function Adsl WAN interface cardAdsl Annex a cable pinouts Isdn BRI interface card RJ-11 termination RJ-45 termination Signal Pin # to Pin #Provides the pinouts for the Adsl Annex B cable Adsl Annex B cable pinoutsProvides the Isdn BRI U cable pinouts Provides the Isdn BRI S/T cable pinoutsIsdn BRI S/T cable pinouts Isdn BRI U cable pinoutsShows the T1/E1 CSU/DSU WAN interface card half-height card T1/E1 CSU/DSU WAN interface cardT1/E1 CSU/DSU cable pinouts for crossover connection Cable operates properly if you do not connect pins 3, 6, 7,T1/E1 CSU/DSU cable pinouts for straight-through connection Quad T1/E1 CSU/DSU WAN interface card90 modem interface card Modem interface cardProvides the V.90 modem port cable pinouts Single V.35/X.21 WAN interface card90 modem cable pinouts 35 cable pinoutsSignal Ground Appendix a Technical specifications 35 cable pinouts21 cable pinouts Pin Scsi male Signal name Appendix a Technical specifications 21 cable pinoutsHssi WAN interface card T3 cable pinoutsAppendix a Technical specifications T3 cable pinouts Numerics IndexIndex Index Index Index WAN interface card. See single V.35/X.21 WAN interface card