MGE UPS Systems EX 11RT, EX 7RT, EX 5RT user manual MGE Customer Care Center

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MGE Customer Care Center

Technical Support and Product Services

Technical questions? If you encounter a problem while following the instructions in this manual, or have ? questions about the operation, repair, or servicing of your equipment, please direct calls to MGE UPS

SYSTEMS, INC. Customer Care Center or visit our web site www.mgeups.com for complete service information.

To insure that your questions are correctly answered, please obtain the part number, assembly number, and serial number of the unit and include them in any discussions or correspondence.

Part Number:

_____________________________________________________________________

Assembly Number:

_____________________________________________________________________

Serial number:

_____________________________________________________________________

Who To Contact

 

 

 

Customer Care Center:

1-800-523-0142, extension 1113 (USA and Canada Only)

Field Service Engineer:

1-800-438-7373

(USA and Canada Only)

Customer FAQ

 

 

 

or International calls:

1-714-557-1636

(Ask for Technical Support Group, TSG)

Commitment: MGE UPS SYSTEMS, INC. is committed to providing easy to access factory trained experts that will provide responses to any questions that you might have.

Scheduling Field Service Engineer Support

Scheduling of the MGE Field Service Engineers typically should be done 7 to 10 days before they are required on-site. If the startup of the UPS is critical to maintaining your schedule, please call the MGE toll free telephone number at 1-800-438-7373, to insure a safe installation and startup that will maintain the MGE warranty and insure smooth performance

Return Policy for Repair (RMA)

Should you require factory service for your equipment, contact MGE’s Customer Support Services and obtain a Return Materials Authorization (RMA) prior to shipping your unit. Never ship equipment to MGE without first obtaining an RMA.

Date:______________________________________________________

RMA Number: ______________________________________________________

Contact Name: ______________________________________________________

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Contents EX 5RT / EX 7RT/ EX 11RT System Certification Standards EX 5/7/11 RT SystemHow to use this manual and Symbol Usage Safety of PersonsAdditional Modules Serial Numbers 800 EX 5/7/11 RT SystemRevision History MGE UPS SYSTEMS, INC Scenic Avenue Costa Mesa, CA 92626 714This page left blank intentionally Contents Operation EX 5/7/11 RT System Setup and InstallationTechnical Support and Field Service MaintenanceMGE Warranty & Propriety Rights Warranty and Product RegistrationFigures Figures TablesThis page left blank intentionally Scope IntroductionEX RT Model Descriptions and Contents Part Number Description Part Number 86055 86075 86115 System Electrical CharacteristicsStandard Configurations Tower ConfigurationModel Dimensions Weights Rack ConfigurationRear panel of the Power Module Rear Panels Power Module EX 5/7/11 RTDisplay and Control Panel EX RT Transformer ModuleOptional Accessories Power Module Rail KitBattery/ Transformer/CLA Module Rail Kit Battery Extension Cable Kit Battery Module with Remote Emergency Power Off Repo FunctionInput/Output Box Battery Integration Kit with CastersEX RT Transformer Module Contents CLA Module Contents Setup and Installation Unpacking and Parts CheckAll Modules are shipped in separate boxes Contents of EX 5/7/11 RT System 3335 Installation Installation in Tower ConfigurationTransformer on top for optimum stability Accessing Battery Pack Prepare Battery Module for Rack MountingRack mounting of the power module onto the rails Power or Battery Module Rack MountingRear support brackets must be removed prior to Rear Support Brackets InstallationInput/Output Box Bracket System Installation Installing I/O Box bracket systemCommunication Ports Connecting the RS232 Communication PortContact normally closed Connecting the Dry Relay Contact Communication PortInstallation of Optional Network Management Card Contact normally openDual COM Ports Card Alarm Relay CardDual U-Talk/Basic Card ModBus CardRemote Emergency Power Off Repo Communication Port Knockout die stamp circles Flexible Cordage and Conduit InstallationsL6 L5 L2 L1 L1 L4 L3 Jumper Terminals System Connections with Common Normal and Bypass AC SourcesLb Ld N Lc La Connecting EX RT TransformerOutput 10100 Data 17 Rear view of battery module cable connections Connection of Battery Module, EXBConnection of CLA Module AC InputInitial Startup OperationUPS Personalization Accessing personalization with front panel buttonsDisplay Factory setting Options Comments Display Factory setting OptionsFinal startup sequence Accessing personalization through external softwareRemaining Time Operating Modes Normal double conversion ModeECO Modes ECO mode displaySecond Case Operation on battery powerTransfer to Battery Power First CaseShutdown Return of Normal AC sourceSymptoms IT network mode Industrial mode MaintenanceSymptom Indication Correction TroubleshootingTroubleshooting requiring MGE after-sales support XXX Fault 1CXXXXXXX Hot Swapping the Power ModuleReconnect the power module Re-connecting the power moduleHot Swapping the Battery Module Disconnecting the Battery ModuleRe-connecting the Battery Module Appendix Electrical Specifications System Input/Output Power RatingsSystem Overload Characteristics System Backup CharacteristicsEX RT CLA module Accessories Electrical Characteristics EX RT TransformerEnvironmental Characteristics System Short Circuit ProtectionMGE Warranty & Proprietary Rights for Single Phase Products MGE WarrantyProprietary Rights Statement Warranty Extension Warranty+ not available on products User InformationProduct information MGE Customer Care Center EX 5/7/11 RT System Term used Definition / Meaning GlossaryIEC NEC This page left blank intentionally EX 5/7/11 RT System Reorder Form Scenic Avenue Costa Mesa, CAPage Page Contact MGE

EX 7RT, EX 11RT, EX 5RT specifications

MGE UPS Systems, a prominent player in the uninterruptible power supply (UPS) sector, offers a range of high-performance models including the EX 5RT, EX 7RT, and EX 11RT. These systems are engineered to provide reliable power protection for critical applications across various segments such as IT, telecommunications, and industrial uses.

The MGE EX 5RT, EX 7RT, and EX 11RT are designed with advanced technologies to ensure continuous operation even in the event of power disturbances. One of their standout features is the double-conversion online topology. This technology guarantees that the connected equipment receives stabilized power, free from voltage sags, surges, and frequency variations. The result is a consistent output voltage that caters to sensitive electronic systems.

These UPS systems are equipped with a wide input voltage range, allowing them to function effectively in environments with fluctuating power quality. This flexibility ensures that critical operations remain unimpeded even when the mains power supply experiences instability. Additionally, the systems have a high output power factor, which enhances efficiency and maximizes performance while reducing energy consumption.

Scalability is another key characteristic of the EX series. These models can be easily expanded and configured to meet growing power demands, making them suitable for both small and large applications. Integrated management software provides real-time monitoring and diagnostics, allowing users to take proactive measures to maintain system health and optimize performance.

The EX 5RT, EX 7RT, and EX 11RT also feature comprehensive battery management solutions. The systems employ intelligent charging technologies that prolong battery life and ensure dependable performance. Hot-swappable batteries simplify maintenance, enabling users to replace batteries without shutting down the entire system, thereby enhancing operational reliability.

Another notable aspect is their compact design, which allows for flexible installation in various environments. Whether rack-mounted or in a tower format, these UPS units can fit seamlessly into a range of settings. Furthermore, the units offer numerous connectivity options, including USB and serial ports, which facilitate integration with existing infrastructure.

In summary, MGE UPS Systems EX 5RT, EX 7RT, and EX 11RT provide comprehensive power protection through advanced technologies, scalable designs, and reliable performance. Their innovative features ensure that critical applications remain functional and secure, making them an ideal choice for organizations looking to safeguard their electronic investments.