RCA THG540 user manual Relationship among the Devices, What the Modem Does

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Chapter 1: Connections and Setup

Relationship among the Devices

This illustration shows a cable company that offers Euro-DOCSIS compliant voice/data services.

What the Modem Does

The voice over IP cable modem is a residential voice-enabled cable modem that provides voice and high-speed data services over cable via your Telephony and Internet Service Providers (TSPs/ ISPs). It converts information that originates from the Internet or your computer into electronic messages that can be transported over the same wires your cable company uses to transport video signals. In addition, it converts standard telephone signals to a format that can be reliably transported over the Internet.

What the Modem Needs to Do Its Job

…The Right Cable Company: Make sure your local cable company provides data services that use cable TV industry-standard Euro-DOCSIS or DOCSIS compliant technology (for DOCSIS, only for frequencies between 93-861 MHz).

…The Internet/Telephony Service Provider (ISP/TSP): Your cable company provides you access to an Internet Service Provider (ISP) and Telephony Service Provider (TSP). The ISP is your gateway to the Internet and provides you with a pipeline to access Internet content on the World Wide Web (WWW). The TSP provides you with telephony access to other modems or other telephony services over the Public Switched Telephone Network (PSTN).

Check with your cable company to make sure you have everything you need to begin; they’ll know if you need to install special software or re-configure your computer to make your cable

7Illustrations contained in this document are for representation only.

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Contents THG540 Voice Over IP Cable Modem Important Information Euro-DOCSIS compliantOperating Information Product InformationTable of Contents Table of Contents Introduction Voice over IP Cable Modem Features Accessing the Diagnostics Display through the CD-ROMWhat’s on the CD-ROM Computer Requirements Placing the Rubber Feet on the Cable ModemCable Modem Overview Front Panel MTA OFF Flash MTA Dhcp MTA SNMP/TFTP Rear Panel Wall Mounting Relationship among the Devices What the Modem DoesWhat the Modem Needs to Do Its Job Contact Your Local Cable Company Please verify the following with the cable company Important InformationConnecting the Cable Modem to a Single Computer Attaching the Cable TV Wire to the Cable ModemImportant Connection Information USB Connection to One ComputerConnections and Setup USB Connection Without Using the Installation Wizard Using Windows 2000 for USB ConnectionConnections and Setup Connections and Setup Using Windows Me for USB Connection Using Windows XP for USB Connection Connections and Setup Connections and Setup Connections and Setup Ethernet Connection to One Computer Connecting More Than Two Computers to the Cable Modem Ethernet Hub ConnectionTelephone or Fax Connection Activating the Cable Modem Frequently Asked Questions Additional InformationGeneral Troubleshooting All of the lights are flashing in sequenceCan’t get the modem to establish an Ethernet connection Don’t hear a dial tone when I use a telephone Service Information Glossary Additional Information Fore more information