RCA THG540 user manual Service Information

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Chapter 2: Additional Information

Service Information

If you purchased or leased your cable modem directly from your cable company, then warranty service for the cable modem may be provided through your cable provider or its authorized representative. For information on 1) Ordering Service, 2) Obtaining Customer Support, or 3) Additional Service Information, please contact your cable company. If you purchased your cable modem from a retailer, see the enclosed warranty card.

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Contents THG540 Voice Over IP Cable Modem Euro-DOCSIS compliant Important InformationProduct Information Operating InformationTable of Contents Table of Contents Introduction Voice over IP Cable Modem Features Accessing the Diagnostics Display through the CD-ROMWhat’s on the CD-ROM Placing the Rubber Feet on the Cable Modem Computer RequirementsCable Modem Overview Front Panel MTA OFF Flash MTA Dhcp MTA SNMP/TFTP Rear Panel Wall Mounting Relationship among the Devices What the Modem DoesWhat the Modem Needs to Do Its Job Contact Your Local Cable Company Important Information Please verify the following with the cable companyAttaching the Cable TV Wire to the Cable Modem Connecting the Cable Modem to a Single ComputerUSB Connection to One Computer Important Connection InformationConnections and Setup Using Windows 2000 for USB Connection USB Connection Without Using the Installation WizardConnections and Setup Connections and Setup Using Windows Me for USB Connection Using Windows XP for USB Connection Connections and Setup Connections and Setup Connections and Setup Ethernet Connection to One Computer Ethernet Hub Connection Connecting More Than Two Computers to the Cable ModemTelephone or Fax Connection Activating the Cable Modem Additional Information Frequently Asked QuestionsGeneral Troubleshooting All of the lights are flashing in sequenceCan’t get the modem to establish an Ethernet connection Don’t hear a dial tone when I use a telephone Service Information Glossary Additional Information Fore more information
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