Chapter 2: Additional Information
Chapter 2: Additional Information
Frequently Asked Questions
Q. What if I don’t subscribe to cable TV?
A. If cable TV is available in your area, data and voice service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including
Q. How do I get the system installed?
A. Professional installation from your cable provider is strongly recommended. They will ensure proper cable connection to the modem and your computer. However, your retailer may have offered a self installation kit, including the necessary software to communicate with your cable ISP.
Q. Once my cable modem is connected, how do I get access to the Internet?
A. Your local cable company provides your internet service*, offering a wide range of services including email, chat, and news and information services, and a connection to the World Wide Web. *Monthly subscription fee applies.
Q. Can I watch TV, surf the Internet, and talk to my friends through the cable modem at the same time?
A.Absolutely!
Q.What do you mean by “Broadband?”
A.Simply put, it means you’ll be getting information through a “bigger pipe,” with more bandwidth, than a standard phone line can offer. A wider, “broader” band means more information, more quickly.
Q.What is DOCSIS and what does it mean?
A.“Data over Cable Service Interface Specifications” is the industry standard that most cable companies are adopting as they upgrade their systems. Should you ever decide to move, the
Q.What is Euro-DOCSIS and what does it mean?
A.
25Illustrations contained in this document are for representation only.