RCA 536 manual UPnP on Windows XP Systems

Page 99

Chapter 6

Troubleshooting

6.2 UPnP™ on Windows XP Systems

SpeedTouch™ not detected by UPnP™ or IGD Control Client

Adding UPnP™

Check on following:

Make sure the UPnP™ and Internet Gateway Device Control Client Networking components are added to your MS Windows XP system.

Your computer doesn’t support UPnP™ if you run an operating system other than MS Windows XP and MS Windows Millennium.

Make sure that UPnP™ is not disabled in the SpeedTouch™ web page; see “4.5.2 Game & Application Sharing” on page 57.

If you are running Microsoft Windows XP, it is recommended to add the UPnP™ component to your system.

Proceed as follows:

1On the Start menu, click (Settings >) Control Panel.

2The Control Panel window appears. Click Add or Remove Programs.

3In the Add or Remove Programs window appears, click Add/Remove Windows Components.

4In the Windows Components Wizard, select Networking Services in the Components list and click Details.

5In the Networking Services window, select Universal Plug and Play or UPnP User Interface and click OK.

6Click Next to start the installation and follow the instructions in the Windows Components Wizard.

7At the end of the procedure the wizard prompts you that the installation was successful. Click Finish to quit.

E-DOC-CTC-20050429-0099 v1.0	91

Image 99

Contents SpeedTouch536 Page SpeedTouch 536 Copyright TrademarksDocument Information Contents SpeedTouch Web Interface Toolbox Ethernet Troubleshooting Upgrade TroubleshootingContents About this User’s Guide About this User’s Guide Your SpeedTouch Hardware Specifications Software Features SpeedTouch FeaturesIsdn Hardware SpecificationsSoftware Features Chapter SpeedTouch LED Behaviour Indicator Description Name Colour StateAccess Method Can be used to How to Access your SpeedTouchAccess via the Web Interface Access via CLI Command Line Interface CLIFor more information, see Quote site command on Username Administrator Select All Programs Accessories Command PromptAccess via FTP Open a Command Prompt windowFile Transfer Protocol FTP Command You can use to Common FTP commandsHome/doejohn1$ftp 192.168.1.254 Connected to Remote Assistance Disabling remote accessMenu select Home Network Devices Local Network SetupFor more information, see Device settings on Wired EthernetUSB Supported operating systemsSystem requirements Windows Found New Hardware Wizard appears Internet Connectivity Dial-In Clients See 3.1 SpeedTouch Web Pages on page 23 to proceed SpeedTouch Web Pages Terminating an Internet session Control on IGD Control AgentStarting an Internet SessionInternet connection status Terminating an Internet session MS Windows XP BroadBand Connection Prerequisites Configuring a broadband connectionChapter Network and Dial-up connections YourISP Starting a broadband Internet sessionClick Disconnect Terminating a broadband Internet sessionMac OS X PPPoE Dial-in Client On the Apple menu, click System PreferencesClick Apply Now Chapter Documentation SpeedTouch Web InterfaceIntroduction SpeedTouchMenu Language Bar Navigation Bar Notification Area Tasks NavigationToolbox MenuCollapsing and expanding the menu SpeedTouchLanguage Bar Navigation Bar Notification Area Tasks Home SpeedTouch homeSpeedTouch Broadband Connection Toolbox Home Network SpeedTouch Information Configuration Event Logs UpdateInformation Pick a task... list, click Set up SpeedTouch Easy SetupPick a task... list, click Restart Accessing the RestartRestart Restarting your SpeedTouchConfiguration Restoring a previously saved configuration Backup & RestoreAccessing the Backup & Restore Saving your current configurationReset to Factory Defaults Event Logs Indicator DescriptionUpdating the SpeedTouch system software UpdateInternet Services Broadband ConnectionBroadband Connection menu Click Check Connectivity Connectivity CheckDSL Connection Internet Services On the Broadband Connection menu click Internet Services Internet Service SettingsAccessing the Internet Service SettingsToolbox URL Username PasswordGame & Application Sharing Defined Games & Applications Accessing the Defined Games & ApplicationsAdding a Port Translation rule Accessing the Game or Application Definition OverviewConfigure Under Game or Application DefinitionNew Game or Application Parental Control Block is selected under Action for Unknown Sites Allow is selected under Action for Unknown SitesUnder Content Based Filtering you are able to Click Redirect in the Action listClick Allow in the Action list Click Standard Accessing this page Proceed as followsWeb Filtering Activation Web Filtering Activation Standard license activationIcon Description Content LevelUnder Pick a task..., click Create a new content level New Content LevelContent level creation Proceed as follows Content level configuration Content level definitionChapter High FirewallIntrusion Detection Dynamic DNS On the Dynamic DNS page, click ConfigureUser Management Accessing the User Edit Editing a user account Edit UserOn the Toolbox menu, click User Management Change Default User Changing the defaultUser Add User Home Network DevicesInterfaces Devices Device Settings Accessing the device settings OverviewConnection Sharing Server, as described in 4.5.2 Game & Application Sharing on Assign Public IPInterfaces Interface Settings Assigning a new IP address to the SpeedTouchUnder IP Addresses Accessing the Dhcp Pool Dhcp PoolOn the Home Network menu, click Interfaces Dhcp Pool System software upgrades Software UpgradeUpgrade Wizard on Setup CD Introduction Starting the Upgrade WizardSee Upgrade procedure on page 85 to continue Upgrade procedure System software downgrade Troubleshooting SpeedTouch does not work SpeedTouch unreachable General SpeedTouch TroubleshootingLAN LED does not light up Ethernet TroubleshootingUpgrade Troubleshooting UPnP on Windows XP Systems Adding IGD Discovery Control Hardware reset Software reset Resetting your SpeedTouchChapter Page Need more help?