APC SMX3000RMJ2U, SMX3000RMHV2U, SMX3000RMLV2UNC APC Worldwide Customer Support, 990-3651C 09/2011

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APC Worldwide Customer Support

Customer support for this or any other APC product is available at no charge in any of the following ways:

Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests.

www.apc.com (Corporate Headquarters)

Connect to localized APC Web sites for specific countries, each of which provides customer support information.

www.apc.com/support/

Global support searching APC Knowledge Base and using e-support.

Contact the APC Customer Support Center by telephone or e-mail.

Local, country-specific centers: go to www.apc.com/support/contact for contact information.

For information on how to obtain local customer support, contact the APC representative or other distributors from whom you purchased your APC product.

© 2011 APC by Schneider Electric. APC, the APC logo, PowerChute and Smart-UPS are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks are property of their respective owners.

990-3651C

09/2011

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Contents Smart-UPSX Page Safety OverviewAbout the UPS Product OverviewSpecifications Environmental SpecificationsRear panel Operating ConditionsInstallation Network Management Card External Battery PackBasic Connections OperationConnect Equipment to the UPS Using the display interface Display InterfaceOverview Menu OverviewSmart-UPS X 2000/2200/3000 VA About Configuration UPS SettingsStart-up Settings Function Factory Default Options DescriptionGeneral Settings Audible Alarm Interval SettingReset to Factory No DefaultCustomize the Switched Outlet Groups Switched Outlet GroupsUsing the Switched Outlet Groups Network Management Card Settings Emergency Power Off EPO OverviewNormally open contacts Normally closed contactsTroubleshooting UPS does not provide expected backup timeReplace battery indicator is illuminated Display interface has a Site Wiring Fault messageTransport the unit Service and SupportService Smart-UPS Factory Warranty Page APC Worldwide Customer Support 990-3651C 09/2011