Oki ML5520, ML5521 manual Continuous-form paper sticks to the sheet guide

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Problem

Continuous-form paper sticks to the sheet guide.

Solution

In cold dry weather, static charges can build up and make the paper cling to the sheet guide. Try moving the paper guides together so that the paper rests on the guides rather than on the separator.

Problem

The Print Quality and Character Pitch keys on the front panel don't work.

Solution

The Operator Panel Function in the printer menu can be used to disable these buttons (Limited Function). If the printer is part of a customized system or if it is used by a number of people, the system manager may have used this option to make sure the printer is always set properly.

Check with your system manager before changing any menu settings.

TROUBLESHOOTING > 67

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Contents ML5520/21 Preface Contents Index Oki contact details Page Paper Park Features / TipsIntroduction Forms Tear-OffTurning the Platen Knob Top of Form TOFControlling Access to the Printer Printer Drivers Installing the DriverPrinter Drivers EmulationsEpson FX Using a Compatible DriverInterfaces General IBM ProprinterPrinter’s USB port Connecting the USB CablePrinter Drivers Components Rear Feed Continuous Forms Using Your PrinterComponents TOP Feed Single Sheets TOP of Form TOF To print the Menu Forms TEAR-OFFTo use the Tear key Forms Tear-Off set to OFF default Setting TOP of Form TOFForms Tear-Off set to on SEL light goes off and the red alarm light comes onTemporarily Changing the TOP of Form Forms TEAR-OFF FeaturePotential Issues with Software Packages Manual Forms TEAR-OFF Changing the Forms TEAR-OFF SettingNever park labels Paper ParkChanging Paper Paths Continuous Forms to Single SheetsSingle Sheets to Continuous Forms Press FF/LOAD Printhead GAP Setting MediaSuper Speed Draft SSD Utility UTL-the defaultPrint Quality High Speed Draft HSDEpson and IBM Emulations Character PitchMicroline Emulation Emulations Printer ResetChanging Emulations Menu Mode Keys Menu ModePrinting ALL Menu Settings Entering and Exiting Menu ModeResetting the Menu to the Factory Defaults Printing the Menu SettingsGroup Settings Menu Settings13.6 17.1 cpi, 20 cpi Invalid, Valid Explanation of Menu Items Busy Line, Default = SSD Baud Rate, Default = 9600 bpsBi-direction, Default = Enable Bottom Margin, Default = ValidCSF Bin Select, Default = Bin Character Set, Default = IBM SetCharacter Set, Default = Standard Code Page, Default = USAESC SI Pitch, Default = 17 cpi DSR Signal, Default = ValidDTR Signal, Default = Ready On Power Up Emulation Mode, Default = IBM PPRLength, Default = 11-2/3 or 1/2 Language Set, Default = AsciiLine Spacing, Default = 6 lpi Operator Panel Function, Default = Full OperationPrint Mode, Default = Utility Paper Out Override, Default = NoPower Save Time, Default = 5 min Power Saving, Default = EnableProtocol, Default = Ready/Busy Print Registration, Default =Print Suppress Effective, Default = Yes Proportional Spacing, Default = NoSkip Over Perforation, Default = No SI Select Pitch 10 cpi, Default = 17.1 cpiSI Select Pitch 12 cpi, Default = 20 cpi Size, Default = SingleReplacing the Ribbon Cartridge MaintenanceIf ribbon should contact the eyes Printhead may be HOTIf ribbon should contact the skin Rear Feed Loading PaperLoading Rear Feed Paper from the Back of the Printer Maintenance 5520 5521 If the paper is too loose, or too tight, it can cause jams Maintenance Loading Rear Feed Paper from the Front of the Printer 10 9.516 If the paper is too loose or too tight it can cause jams Reinstall the sheet feeder Maintenance TOP Feed Single Sheets Rear Feed Jams Clearing Paper JamsMaintenance Defective Paper Rear FEED, Repeating Paper JamsMisaligned Paper Maintenance Maintenance Single Sheet Paper Jams Cleaning the Housing Maintenance General Information TroubleshootingProblem SolutionSolutions Ink smears on the paper when I print narrow columns There are dots missing in my printouts Continuous-form paper sticks to the sheet guide Purchasing Parts & Accessories Parts and AccessoriesOption Part number ML5520 ML5521 Printer Control Codes IBM Proprinter III CommandsESC % G Epson FX Commands DC3 OKI Microline Standard Commands ESC Y OFF Escz Specification SpecificationsUPC A, UPC E Top only Paper SpecificationsML5520 Location Setting UP Your PrinterUnpacking Setting UP Your Printer Setting UP Your Printer Ribbon Cartridge Handling Installing the Ribbon CartridgePage Power Connection Computer Connections USB, Specification 1.1 CompliantParallel LPT, Ieee Loading Paper Testing the PrinterFont Sample Test Setting UP Your Printer Hexadecimal Dump Mode Buffer IndexLength Time Out Oki Hong Kong Limited Oki Systems UK LimitedOki Systems Ireland Limited Oki Data CorporationML5520/21