Symptom | Problem | Solution |
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Oblong area of faint print appears on each page.
Dropout caused by using paper exposed to high humidity.
Change paper stocks, check paper storage environment or use a dehumidifier; check toner level.
Vertical white streaking or faint areas on page.
Toner is low and does not distribute properly, or the drum is worn out.
LED array is dirty.
Replace toner cartridge. Check drum and replace the drum, if necessary. Contact service.
Clean LED array.
Vertical black lines. | Hardware problem. | Contact service. |
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Fuzzy print. | LED array is dirty. | Clean LED array. |
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Distorted print. | Paper path, lamp assembly, or fusing unit | Generate Cleaning Page. |
| problem. |
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| Contact service. |
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Faded print. | Toner cartridge is not correctly installed. | Install toner cartridge correctly. |
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Smeared or blotched print. | Dirty rollers; toner dropped inside printer or image | Contact service. |
| drum problem. |
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32 | OKIPAGE 10ex, 12i/n |