CONTACT INFORMATION
In This Appendix
The following topics are discussed in this Appendix:
Warranty
Return Material Authorization (RMA)
Contact Information
Warranty
All video products are designed and tested to the highest quality standards and are backed by a full
The customer shall pay shipping charges when unit is returned for repair. Barco will cover shipping charges for return shipments to customers.
Return Material Authorization (RMA)
In the unlikely event that a product is required to return for repair, please call the following number and ask for a Sales Engineer to receive a Return Merchandise Authorization number (RMA).
(888)
RMA Conditions are listed below:
Prior to returning any item, you must receive a Return Merchandise Authorization (RMA) number. All RMA numbers must appear on their
RMA numbers are valid for ten (10) days from issue date.
All shipping and insurance charges on all RMAs must be prepaid by the customer
Contact Information
Barco, Inc.
11101 Trade Center Drive
Rancho Cordova, California 95670
USA
Phone: (916)
Fax: (916)
Website: www.barco.com
Sales Contact Information
Direct: (916)
Toll Free: (888)
Barco N.V.
Noordlaan 5
8520 Kuurne
BELGIUM
Phone: +32 56.36.82.11
Fax: +32 56.35.16.51
Website: www.barco.com
Technical Support Information
Tech Line: (866)
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