Radio Shack AFX-400 owner manual Troubleshooting, Problem, Suggestion

TROUBLESHOOTING

We do not expect you to have any problems with your AFX-400 Home Fax Switch, but if you do, the following suggestions might help.

Problem	Suggestion
The power indicator does not light.	Be sure the AC adapter is properly connected.
The power indicator flashes when the AFX-400 is not	Check that the line cord between the TEL LINE jack and the
in use.	wall jack is properly connected.
No dial tone on a phone connected to the AFX-400.	Be sure all the line cords connecting phone devices to the
	AFX-400 are securely connected to the correct jacks.
	Connect the phone to a different jack on the AFX-400. If
	you still hear no dial tone, try a different phone.
Faxes are not received, or fax calls are not transferred	Be sure all the line cords connecting phone devices to the
to the FAX/MODEM jack.	AFX-400 are securely connected to the correct jacks.
	The sending fax machine did not send a fax alert tone. Tell
	the sender to enter # 9 1 on a touch-tone phone before
	sending the fax.
	Be sure your fax machine is turned on and set to answer
	after fewer rings than your answering machine.
	Record four seconds of silence at the beginning of your
	answering machine’s outgoing message.
Answering machine does not record calls.	Be sure all the line cords connecting phone devices to the
	AFX-400 are securely connected to the correct jacks.
	Be sure the answering machine is turned on and set to
	answer calls within six rings.
	Be sure the outgoing message is between 10 and 15 sec-
	onds long.
Modem calls do not connect.	Be sure all the line cords connecting phone devices to the
	AFX-400 are securely connected to the correct jacks.
	Be sure your modem is set to answer in one ring.
	Be sure the caller has correctly entered the transfer code
	into the calling modem’s dialing string.

If you still have problems, contact your local RadioShack store.

12