Technical Support

oFor Windows XP: Select the Audio tab, and then, under Sound Recording, select a device that is not USB Audio.

Note: You must close the application currently using the audio device and restart it to enable this change.

Note for Windows XP users:This issue may re-appear the next time you connect the docking station. Rather than repeat these steps, disconnect any audio devices from the dock to redirect the sound output back to your laptop.

The microphone connected to the microphone input port on the dock does not work.

The microphone port of your Docking Station will work only if another audio device is connected to either the front or the back stereo audio output port. Connect an audio device to one of those ports, and try using the microphone again.

Technical support is available to all registered users of Kensington products.

Web Support

You may find the answer to your problem in the Frequently Asked Questions (FAQ) section of the Support area on the Kensington website: www.kensington.com.

Telephone Support

There is no charge for technical support except long-distance charges where applicable. Please visit www.kensington.com for telephone support hours. In Europe, technical support is available by telephone Monday to Friday 09:00 to 21:00 (Central European time).

Supported Operating Systems

•Call from a phone where you have access to your product

•Be prepared to provide the following information:

oName, address, and telephone number

o Name of the Kensington product

o Make and model of your computer

o System software and version

o Symptoms of the problem and what led to them

Please call one of these numbers:

België/Belgique 02 275 0684

Canada 1 800 268 3447

Denmark 35 25 87 62

Deutschland 0211 6579 1159

España 91 662 38 33

Finland 09 2290 6004

France 01 70 20 00 41