Dell WLD15 manual

Page 33

Symptoms

Suggested solutions

 

 

9. The WiGig connection is not established.

• If docking station is used, other users will not

 

be able to find it or connect to it

 

• If dock is not in used by another computer, you

 

can check following items:

 

– The docking station LED should display

 

Amber color.

 

– Bring the computer closer to the docking

 

station and ensure nothing is in between

 

the computer and the docking station.

 

• The LED color should be white when a WiGig

 

connection is established.

 

• Dell Wireless Docking Software and driver pack

 

may be outdated, download the latest driver

 

pack from Dell.com/support

 

 

10. Poor docking signal performance.

• Make sure there is a clear line-of-sight

 

between laptop and docking station.

 

• Bring computer closer to the docking station.

 

• Make sure there is nothing blocking or is in

 

between docking station and laptop.

 

 

11. No docking connection in pre-OS

• Docking station does not support pre-OS

environment.

environment.

 

 

12. Fan noise from docking station in disconnected

• The docking station is constantly “listening” to

mode.

computers who may wish to pair with it. The

 

fan within the docking station will turn on

 

occasionally to maintain temperature in the

 

docking station.

 

 

13. Dell Display Manager (DDM) monitor

• DDM application is not supported with current

application not functioning with wireless docking

WiGig release solution.

station

 

 

 

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Contents WLD15 Page Contents Introduction Package ContentsSafety, Environmental, and Regulatory Information Identifying Parts and Features Identifying Parts and FeaturesPairing/Connect/Disconnect button Hardware Requirements Reset ButtonAC Adapter Quick Setup of HardwarePower Adapter LED LED Status IndicatorsDocking Status Indicator Pairing/Connect/Disconnect ButtonPage Reset Re-setting the Dell Wireless Docking Station WLD15Page Launch the Intel Wireless Dock Manager Connecting to the Intel Wireless Dock ManagerSelect the dock you want to connect to Confirm and press the connection button Choose No to not connect automatically Selecting Public always requires the WPS pairing If connecting two displays, follow these steps Configuring the Intel HD Graphics UtilityClick Display and select Multiple Displays Display Mode If connecting three displays, follow these stepsYour monitors model numbers will be displayed Intel HD Graphics Control Panel appears Select Display Click Apply Install Dell Wireless Docking Station Software UpdatePreparing the install Click yes to enable WiGig Successful Updating in progress Symptoms and Solutions Troubleshooting the Dell Wireless Docking Station WLD15Page Page Product Specifications Technical specificationsDisplay Resolution Table