Toshiba B-SX4T-QQ Removing Jammed Media, Do not use any tool that may damage the Print Head

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5. TROUBLESHOOTING

ENGLISH VERSION EO1-33034

5.3 Removing Jammed Media

5.3Removing Jammed Media

CAUTION!

Do not use any tool that may damage the Print Head.

This section describes in detail how to remove jammed media from the printer.

1.Turn off and unplug the printer.

2.Open the Top Cover.

3.Turn the Head Lever to Free position, then open the Ribbon Shaft Holder Plate.

4.Open the Print Head Block.

5.Remove the ribbon and media.

NOTE:

If you get frequent jams in the cutter, contact a TOSHIBA TEC authorised service representative.

Print Head Block	Ribbon Shaft Holder Plate

6.Remove the jammed media from the printer. DO NOT USE any sharp implements or tools as these could damage the printer.

7.Clean the Print Head and Platen, then remove any further dust or foreign substances.

8.Paper jams in the Cutter Unit can be caused by wear or residual glue from label stock on the cutter. Do not use non-specified media in the cutter.

E5- 3

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Contents SX4T-QQ/QP Vorsicht CE Compliance for EU onlyWkhsoxj Request Regarding Maintenance PrecautionsTable of Contents EA4-1 EA1-1EA2-1 EA3-1Unpacking Introduction FeaturesProduct Overview Accessories Rear View DimensionsAppearance Front ViewInterior Operation PanelPrecautions Printer SetupProcedure before Operation Gori Connecting the Cables to Your PrinterConnecting the Power Cord Turning OFF the Printer Turning the PrinterTurning on the Printer Loading the Media @ ?Do not over-tighten the Locking Ring of the Supply Holder Setting the Black Mark Sensor position Setting the Feed Gap Sensor positionSTANDARD/PEEL OFF position Batch modeStrip mode Cut mode Build-in rewinder modeLoading the Ribbon Auto Ribbon Saving ModePcmcia Cards Test Print 3517Feed or Restart key Printer’s power OFF then back to on and check that the LCD Sample of the bar code test print label Operation Panel On Line ModeOperation Reset Dump Mode Print Head/Platen/ Sensors MaintenanceCleaning Optional Cutter Module Covers and PanelsCare/Handling of the Media and Ribbon Restart key TroubleshootingError Messages Error Messages Problems/Causes SolutionsPossible Problems Causes Solutions Possible ProblemsError Messages Problems/Cause Solutions Do not use any tool that may damage the Print Head Removing Jammed MediaThreshold setting procedure Threshold SettingModel Appendix 1 SpecificationsA1.1 Printer Label A1.2 OptionsA1.3 Media A1.3.1 Media TypeLabel A1.3.2 Detection Area of the Transmissive SensorTag paper with square holes A1.3.3 Detection Area of the Reflective SensorA1.3.4 Effective Print Area Figure below shows the effective print area on the media A1.4 RibbonAppendix 2 Messages and Leds Symbols in the messageFollowing message appears „Interface Cables Appendix 3 InterfaceAppendix 4 Print Samples CODE39 Full Ascii Interleaved 2 CODE39 StandardJAN13, EAN13 EAN13+2 digits EAN13+5 digitsRSS Limited UPC-A+5 digitsIndustrial 2 RSS-14 RSS-14 StackedBar code GlossariesUSB Universal Serial Bus Print head elementIndex Index Page Page EO1-33034

B-SX4T-QQ specifications

The Toshiba B-SX4T-QQ is a robust and versatile industrial printer designed to meet various labeling and printing needs across diverse industries. This printer stands out for its compact design, making it suitable for environments where space is at a premium. With its advanced features and technologies, the B-SX4T-QQ provides exceptional performance and reliability.

At the heart of the B-SX4T-QQ is its high-resolution printing capability. It offers a print resolution of up to 300 dpi, which guarantees crisp and clear labels, barcodes, and graphics. This high resolution is vital for applications requiring fine detail, such as small labels used in electronics or pharmaceuticals.

One of the most remarkable features of the B-SX4T-QQ is its dual-technology printing capability. It can operate with both thermal transfer and direct thermal printing methods, providing flexibility for various labeling materials and applications. This adaptability allows users to choose the best printing method based on the specific media and the intended use of the labels.

The printer is equipped with a fast processing speed, capable of producing high-quality prints at a rate of up to 6 inches per second. This efficiency is essential for high-volume printing environments, where time and productivity are critical. Accompanied by a large media capacity, the B-SX4T-QQ minimizes downtime caused by the need for frequent media replacement.

Connectivity is another highlight of the Toshiba B-SX4T-QQ. It supports multiple interfaces, including USB, serial, and Ethernet, facilitating seamless integration with existing systems and networks. This versatility makes it compatible with various operating environments, enhancing workflow efficiency.

The B-SX4T-QQ is built with durability in mind. Housed in a rugged casing, it is designed to withstand the rigors of industrial use. Its reliable performance is further enhanced by enhanced features such as a user-friendly LCD display and intuitive control panel, making operation and monitoring straightforward.

In terms of software compatibility, the printer supports multiple programming languages, including PPL and ZPL, which ensures ease of integration with various applications. This capability is particularly beneficial for businesses that require custom label designs and specific printing configurations.

Overall, the Toshiba B-SX4T-QQ is an excellent choice for businesses looking for a reliable, versatile, and high-performance industrial printer. Its combination of advanced features, robust design, and ease of use positions it as a valuable asset in any labeling operation.